RICS APC Valuation Pathway > Mandatory > Flashcards

Mandatory Flashcards

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1
Q

What RICS document links to Health and Safety?

A

RICS Professional Standard Surveying Safely 2nd Edition (2018) – eff from February 2019

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2
Q

What are the key areas under RICS surveying safely?

A
  • Personal responsibility for RICS members and firms
  • Assessing hazards and risks
  • Workplace health and safety
  • Occupational hygiene and health
  • Visiting premises or sites
  • Fire Safety
  • Resi property surveying
  • Safe person concept
  • Lone working policy
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3
Q

What is the safe person concept?

A

A “safe person” is someone who takes personal responsibility for their own safety, the safety of colleagues, and others affected by their work

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4
Q

What is the lone working policy?

A

Ensures safety when working alone.
Highlighted by Suzy Lamplugh Case (charity set up which governs lone working personal safety)

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5
Q

What legislation governs Health and Safety?

A

Health and Safety at Work Act 1974

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6
Q

What are some of the key points within the Health and Safety at Work Act 1974?

A
  • Employer duty to ensure (as far as reasonably practicable) health, safety, and welfare of all employers at work
  • Policed by Health and Safety Executive – criminal offences / fines
  • Must report injuries and near misses
  • Must undertake, record, and regularly review risk assessments
  • Hazard – anything with potential to cause harm
  • Risk – likelihood of harm
  • Detailed health and safety information must be on site
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7
Q

What are the 5 steps to a risk assessment, as highlighted within H&S Executive?

A
  1. Identify hazards
  2. Identify people at risk
  3. Evaluate risk – likelihood and severity. Existing controls should be identified and evaluated
  4. Record findings on suitable form
  5. Review risk assessment regularly
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8
Q

What is the ‘Six Pack’ of Health and Safety Regulations?

A

Introduced 1983 to comply with H&S at WA 1974.
1. Management of Health and Safety at Work
2. Display Screen Equipment
3. Manual Handling Operations
4. Personal Protective Equipment at Work
5. Provision and Use of Work Equipment
6. Workplace Health, Safety and Welfare

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9
Q

What is the Fire Safety Act 2021?

A

Follows Grenfell. To assess manage and reduce fire risk for multi occupied domestic buildings. External Wall Systems Form valid for 5 years to confirm safety.

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10
Q

What does the The Personal Protective Equipment at Work (Amendment) Regulations 2022 cover?

A

Employees
- responsible use of PPE
- reporting any issues.
Employers
- ensure PPE is suitable, well-maintained, and correctly fitted to each individual.
- provide adequate training on PPE use

  • PPE must be regularly inspected and replaced if damaged or worn.
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11
Q

What is the Suzy Lamplugh case?

A

Disappearance of an estate agent whilst lone working 1986.
Highlights the importance of lone working policies – carry people safe and ensure appointments are adequately noted.

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12
Q

What are the The Health and Safety (Safety Signs and Signals) Regulations 1996?

A

Employers must use clear and easy-to-read signage.
Avoid confusion with excessive signage
Ensure every sign tells people what to do or avoid.

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13
Q

What are the types of safety sign?

A

RED SIGN – Prohibition eg no entry
YELLOW SIGN – caution eg wet floor
BLUE SIGN – Stay safe eg wear hard hat
GREEN SIGN – safety eg emergency exit

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14
Q

What is the difference between management and financial accounts?

A

Management - internal use, not audited.
Financial - for audited accounts, ensure financial statements are correct, regulatory requirement.

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15
Q

What is the difference between IFRS and UKGAAP?

A

GAAP primarily used by UK companies, IFRS adopted internationally mandatory for public EU companies, and Listed UK companies.

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16
Q

What is a profit and loss account?

A

Shows assets revenue and expenditure over a period of time, to assess profitability.

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17
Q

What is a cash flow statement?

A

Shows cash movements from operations, investing and financing, to show cash balance.

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18
Q

What is a balance sheet?

A

Shows assets and liabilities at a fixed point in time.

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19
Q

What is a ratio analysis?

A

Provides insights into a companies financial health.

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20
Q

What legislation governs accounting principles?

A

Companies Act 2006 - all UK businesses must prepare their financial statements within accounting standards framework (GAAP and IFRS).

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21
Q
A
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22
Q

What are the proactive conflict avoidance steps in contract management?

A
  • Clear, concise drafting of contracts
  • Manage expectations
  • Keep good records

These steps help in preventing conflicts before they arise.

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23
Q

Name the three main ways of dispute resolution.

A
  • Negotiation
  • Mediation
  • Adjudicative process

These methods provide different approaches to resolving disputes.

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24
Q

List the advantages of Alternative Dispute Resolution (ADR).

A
  • Speed
  • Informal – outside court
  • Greater opportunity for negotiation
  • Cost
  • Confidentiality

ADR offers several benefits compared to traditional litigation.

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25
What is **mediation** in the context of ADR?
Use of a neutral mediator to facilitate discussions with no decision-making authority ## Footnote Mediation is confidential, informal, and normally ‘without prejudice’.
26
What is **Independent Expert Determination**?
Expert appointed by parties to investigate and decide based on opinion or evidence ## Footnote Parties are bound by the decision made by the expert.
27
What is the purpose of **Early Neutral Evaluation**?
Independent person investigates and gives a non-binding opinion ## Footnote This process involves someone experienced in the subject matter.
28
What form of ADR is **VT**?
VT is a form of litigation ## Footnote This indicates that VT does not fall under traditional ADR methods.
29
True or false: A successful negotiation means coming to an agreement.
FALSE ## Footnote A successful negotiation allows both parties to express their opinions, regardless of the outcome.
30
31
What does the **Equality Act 2010** require regarding reasonable adjustments for less-abled persons?
Access to buildings if placed at significant disadvantage ## Footnote This requirement is applicable during the design stage and throughout the life of the building.
32
What must a **service provider** do under the Equality Act 2010?
* Remove / alter features * Provide reasonable means of avoiding features * Provide alternative access to service ## Footnote These actions are necessary to ensure accessibility for less-abled persons.
33
The test for reasonable adjustments under the Equality Act 2010 includes which factors?
* Effectiveness of adjustment for less-abled person * Practicality of adjustment * Financial cost and likely disruption * Financial and other resources available to service provider ## Footnote These factors help determine the reasonableness of adjustments made.
34
What do the **Part M Building Regulations** cover?
Access and use of buildings including for less-abled persons ## Footnote This includes requirements for ramps, certain height steps, minimum openings, wheelchair access, and access to toilets.
35
What is the purpose of the **RICS Inclusive Employer Quality Mark (IEQM)**?
Encourages firms to commit to diversity and inclusion ## Footnote It is based on six principles: Leadership, Recruitment, Development (Staff), Retention (Staff), Engagement (Staff), Improvement (Continuous).
36
Fill in the blank: The **RICS IEQM** is based on six principles, including **Leadership** and **__________**.
Recruitment ## Footnote The IEQM promotes a commitment to diversity and inclusion in the workplace.
37
What is **diversity**?
Diversity is about difference – having people with different backgrounds, characteristics and experiences ## Footnote Diversity encompasses a variety of attributes including race, gender, and experiences.
38
What is **inclusion**?
Inclusion is about belonging – making sure everyone is respected, treated fairly, and able to participate and succeed ## Footnote Inclusion ensures that diverse individuals feel valued and heard.
39
What is the difference between **diversity** and **inclusion**?
Diversity is being invited to the room. Inclusion is being valued and heard once you are there ## Footnote This highlights the distinction between mere presence and active participation.
40
List the **nine protected characteristics** under the **Equality Act 2010**.
* Gender reassignment * Sex * Sexual orientation * Age * Disability * Race * Religion or belief * Marriage and partnership * Pregnancy and maternity ## Footnote These characteristics are protected from discrimination in various contexts.
41
What is **unconscious bias**?
Prejudice in favour of or against something or someone in a way that is considered unfair ## Footnote It influences decisions without conscious awareness.
42
How can you **mitigate unconscious bias**?
* Accept it is a problem * Make considered decisions – protected characteristics * Monitor behaviour – avoid making assumptions / gut instinct * Set rules / policy for behaviour * Blind recruitment * Disability Confident Scheme * Training ## Footnote These strategies help create a fairer decision-making process.
43
What makes a good **team player**?
* Listening to people’s ideas * Respecting others * Sharing information to create positive team environment * Participating and ensuring all team members get involved * Good communication skills ## Footnote Effective team players contribute to a collaborative atmosphere.
44
Why do we have **team meetings**?
* Update on performance (against KPIs) * Ensure awareness of changes in priorities * Updates on any changes in policy * Any other issues arising – valuation, regulations, case law * Sharing of successes ## Footnote Team meetings facilitate communication and alignment within the team.
45
Characteristics of an **effective team** include:
* Common sense of purpose * Clear understanding of team objectives * Mutual respect and trust * Valuing team member’s strengths and respecting weaknesses * Willingness to share knowledge and expertise * Willingness to speak openly * Range of skills and personal styles amongst team members to deal effectively with tasks / roles ## Footnote These characteristics foster a productive team environment.
46
Describe a situation when you have acted in a **team**.
When undertaking a group within DVS, we all had individual research tasks in order to provide the valuer with supporting information. One of my colleagues fell ill during the process therefore myself and other colleagues stepped up as a team to do their research to ensure the information was provided to the valuer on time ## Footnote This example illustrates teamwork and adaptability in a professional setting.
47
What is a **business plan**?
A formal document that sets out an organisation’s objectives, priorities, and how it will allocate resources and measure performance over a defined period. ## Footnote A business plan serves as a roadmap for the organization.
48
What is the **purpose** of a business plan?
* Set clear strategic direction * Align teams to organisational objectives * Provide a framework for performance management and accountability * Support decision making and prioritisation ## Footnote These purposes help ensure that the organization operates effectively towards its goals.
49
What is needed in a **business plan**?
* Organisational objectives and priorities * Key activities and delivery plans * Performance measures / KPIs * Resource and workforce planning * Risk management and governance arrangements ## Footnote These components are essential for a comprehensive business plan.
50
What are the **VOA's KPI's**?
* Timeliness of casework * Quality and assurance outcomes * Productivity * Customer experience and guidance performance * Compliance activity ## Footnote These KPIs vary based on the specific business stream within the VOA.
51
On rating, the target is based on the number of appeals to be cleared in a year. What is the target for **DVS**?
The target is based on the amount of fee income we can earn in a year. Also, 80% of DWP cases to be cleared within 7 working days of receipt. ## Footnote This reflects the financial and operational goals of the DVS.
52
What is the target for bringing in at least **100 qualified surveyors**?
In 25/26. ## Footnote This target is part of the workforce planning strategy.
53
What is the **RICS Sustainability Report 2024** focused on?
* Climate crisis shaping trends and practices * Signs of progress * Growing interest in green real estate ## Footnote The report also discusses barriers discouraging investment in sustainable buildings, such as high initial costs.
54
What are the **strategic sustainability objectives** of RICS?
* Encourage sustainable development * Promote circular economy principles (reduce, reuse, recycle) * Use data and technology to track and improve sustainability ## Footnote These objectives aim to enhance sustainability practices within the real estate sector.
55
What is an **EPC** and how long does it last?
A theoretical measure of energy efficiency lasting for 10 years ## Footnote EPC allows comparisons of energy efficiency across buildings.
56
An EPC is required for which types of buildings?
* All commercial buildings over 50sqm (built, sold, let > 6mo, when heating/cooling changes) * Residential buildings when sold, leased, or refurbished ## Footnote Exemptions apply to certain types of buildings.
57
What are the **exemptions** from needing an EPC?
* Listed buildings * Buildings with no heating/cooling * Religious buildings * Temporary buildings * Buildings to be demolished or redeveloped * Empty residential buildings for more than 4 months a year ## Footnote These exemptions help clarify when an EPC is not necessary.
58
What are the **MEES Regulations 2015** regarding let property?
* All let property must have a minimum EPC rating of E * Minimum E on new leases from April 2018 * All existing leases must meet minimum E by 1 April 2023 ## Footnote These regulations aim to improve energy efficiency in rental properties.
59
What are the **penalties for non-compliance** with MEES?
* Commercial: £5K up to 3 months, £10K over 3 months * Residential: £2K up to 3 months, £4K over 3 months ## Footnote These fines are imposed for failing to meet the minimum EPC requirements.
60
What is the **Triple Bottom Line**?
* People * Planet * Profit ## Footnote This framework emphasizes the importance of social, environmental, and economic factors in sustainability.
61
What does **BREEAM** stand for?
Building Research Establishment Environment Assessment Method ## Footnote BREEAM is a voluntary tool for assessing the environmental performance of buildings.
62
What are the **9 environmental weights** assessed by BREEAM?
* Energy consumption * Land & Ecology * Water * Health and wellbeing * Pollution * Materials * Waste management ## Footnote These weights help evaluate the sustainability of new and refurbished buildings.
63
What is the purpose of **RICS SKA Ratings**?
Measure the sustainability of a shop or office fit out ## Footnote The assessment process covers design, delivery, and occupancy stages.
64
What is a **DEC**?
Display Energy Certificate reflecting energy used and emissions over the last 12 months ## Footnote Required for all public buildings over 250 sq. m.
65
What does **ESG** stand for?
Environmental Social Governance ## Footnote ESG criteria shape the framework for assessing sustainability and ethical practices in relation to a company's financial performance.
66
Possible changes to **MEES** regulations suggest raising the minimum level to ______ by 2030.
C ## Footnote This change is part of a government consultation regarding non-residential properties.
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