the degree to which a program operates according
to specification
Correctness
the degree to which a program is amenable to
change
Maintainability
the degree to which a program is impervious to outside
attack
Integrity
the degree to which a program is easy to use
Usability
Defect removal efficiency
DRE = E / (E+D)
E - num of errors B4 delivery
D - num of errors after delivery