MEPP

Question 1

What needs to set-up when creating a new BO to maintain its contents?

Answer 1

Related to Display SS and Maint UI maps

Question 2

Which of the following entities hold the demographic and geographic information, financial info, billing, etc.

Answer 2

Account, Person, Premise, Service Point, Service Agreement

Question 3

Which statements are true for Account?

Answer 3

• An account references one or more persons (one is main customer)
• Bills are produced for accounts and are sent to the account’s persons (always sent to main customer)
• Every account has a unique, system-assigned account ID (random number)
• Accounts never expire (dormant when they have no active contracts)
  Do not select: Account will Expire

Question 4

At any instant in time, how many meters (device) can be installed at a service point?

Answer 4

One

Question 5

How many install events exist for previous year when meter exchange occurred in previous year?

Answer 5

Two - e.g. 1 install event per meter (old and new)

Question 6

Which does SA Type control?

Answer 6

• Defines Rates that can be used on its SAs
• Defines which Date is used to select a Rate (Rate Selection Date)
• Start Options
• Payment Info
• Is Billable
• Severance Criteria
• Special Role (e.g. PA, Bill Determinants Required)
• Valid SP Types
• Debt Class
• Recurring Charges
• A premise may have zero, one or more service points

Question 7

Which are true for components?

Answer 7

• Attached to asset,
• Cannot be installed to a location
• Has a disposition

Question 8

Which of the following are true for the relationship between Assets and Components?

Answer 8

Components are a class of Assets.
Components cannot be installed on their own at a location, but can be received, tracked, or inspected like any other Asset.
Components and Assets have dispositions
(False options contradict those that are true e.g. Components are not Assets…)

Question 9

Aside from set of procedures and careful handling instructions for Specifications, what can be used to provide information about specifications?

Answer 9

Attributes

Specifications (design details and/or functional performance criteria) of Assets/Components includes following info:
1) procedures
2) handling instructions
3) attributes

Question 10

Which of the following are true about Specifications and Assets?

Answer 10

A single specification can be used on many assets
A specification may contain peer specifications

NOTES:
Specifications are user defined and can easily be extended
Specification reference an Asset Type and Manufacturer
Should have unique internal stock code
Define available Firmware Versions

Question 11

Which of the following are valid Asset dispositions?

Answer 11

Statuses:
* In Service,
* Pending Disposition
* Installed or Attached (for Component),
* In Receipt,
* In Repair,
* In Stores,
* Out of Service,
* Rejected,
* Retired
(Invalid answer would include a variant of a correct disposition e.g. Receiving, Storage).

Question 12

Where to configure which usage need to be measured?

Answer 12

Measuring Component Type

Question 13

What are the attributes for measuring components?

Answer 13

Channel Id and Multiplier
(choices may vary, review other possible attributes of MCs)

• Measuring Component Type
  o UOM/TOU/SQI
  o Scalar or Interval
  o Subtractive or Consumptive
• Device configuration to which the measuring component is associated
• Details concerning how the measuring component is read, such as the number of digits, the type of read out (dials or digital), the meter multiplier, etc.
• The VEE groups used for validation and estimation of measurement data.

Question 14

Measurement Component fields

Answer 14

Channel Multiplier and Channel Id

Question 15

Which of the following are true about Subtractive and Consumptive reading?

Answer 15

Subtractive MC’s usage = End Measurement minus Start Measurement.
Consumptive MC’s usage = Measurement

Question 16

Which of the following are not true for Measuring Components?

Answer 16

• Types of MCs include Physical, Standalone, Scratchpad, and TOU.
• Seconds-per-interval is measured by Scalar MCs.

The following is true for MCs:
- Type of MC include Physical, Standalone, Scratchpad, Aggregator
- SPI is only applicable for Interval MCs

Question 17

Which is true about the relationship of Device and Measuring Components?

Answer 17

• Device has attributes that are the same regardless of number of MCs
• MC has attributes that may differ for each MC in a device
• Device Configuration records how device’s MC look at instant in time

Question 18

If a company has scalar devices with different registers for outgoing and incoming kwh measurements, how should you implement this in C2M?

Answer 18

1 device and multiple MCs

Question 19

Choose 2 required configuration for Device Type for the two devices (something like that)
Provided Gas Manual meter and Electric Smart meter

Answer 19

• Service Type
• Business Object

Question 20

What are the different Service Order Activity Types/Processes?

Answer 20

• Enable Service,
• Disable Service,
• Cut for Non Payment,
• Reconnect Service for Payment,
• Exchange Meters,
• Back to Back Service

Question 21

What can be done by Enable Service Order?

Answer 21

• Connect SP,
• Install device,
• Turn on device,
• Check Measurement exists

Question 22

What can “Are SP and Device Ready?” status algorithm do?

Answer 22

• Customer Device Compatibility Check,
• Connect SP and/or Install Device,
• Connect Device,
• Check for Measurement,
• Update US/SP Start Date Time

Note: It cannot “Create Service Point”, “Create Device”, etc, which are the other choices for this question

Question 23

Which of the following is Connect SP and/or Install Device algorithm capable of?

Answer 23

Sending a smart meter command
Create field activity

Question 24

What should be setup in order to send bill /subscription (notification) to customer?

Answer 24

Account Contact Preference

Question 25

Which three of the following are true about Usage Subscription?

Answer 25

* A usage subscription must exist before a customer or a service point's usage can be calculated * Usage subscriptions are created/updated when a service agreement is created or updated * Usage subscriptions control how usage is calculated and the service points whose consumption is used to calculate the usage * A usage subscription may be linked to multiple service points

Question 26

How many Service Points can a Usage Subscription reference?

Answer 26

One or more

Question 27

Where do you define the recipient of the usage / bill determinant?

Answer 27

Usage Subscription / Type

Question 28

Which are true about measurements/usage?

Answer 28

- Usage is other term for bill determinants

Question 29

Question about relationship of initial and final measurements? or how to calculate usage?

Answer 29

- Initial measurements are normalized into final measurements where each final measurement is for a specific date and time - Initial measurements (IMDs) contain original and final versions, final measurements are created using Post VEE quantities - A final measurement's condition is copied from the post VEE condition - Only initial measurements can be edited directly by end users, if final measurements are wrong, a new IMD is created to correct them. - Initial Measurements (IMD) must be created and completed to add or update measurements as there is no UI that allows users to directly edit final measurements - Only one final measurement can exist for a given date/time for a given measuring component; one final measurement exists per interval, and likewise one final measurement exists for each scalar reading. In both cases, the final measurement value stored represents the amount consumed between its date/time and the prior final measurement's date/time

Question 30

Question regarding on where to determine the computation for Derived Values

Answer 30

Measuring Component Type

Question 31

What is the correct flow from IMD to creation of usage?

Answer 31

Load Initial Measurements -> Validate Edit Estimate (VEE) Initial Measurements -> Create Final Measurements -> Calculate Usage

Question 32

What is the correct sequence from creating initial measurement data to calculating usage?

Answer 32

1. Load Initial Measurements 2. Critical validations 3. Normalize measurement (pre-VEE) using Validation, editing and estimation to get final measurements (post-VEE) 4. Calculate usage using the final measurements

Question 33

In addition to the "as measured" value, final measurements can record up to how many "derived values"?

Answer 33

10

Question 34

Which is true for measurements?

Answer 34

Related to final measurements are used to calculate usage

Question 35

If the IMD is already visible in C2M portal but not yet finalized, which validation can be assumed already passed?

Answer 35

Critical validation

Question 36

Which BO executes the validation upon receiving the IMD from head-end system?

Answer 36

IMD Seeder

Question 37

When adding additional critical validations to the IMD before subjecting it to VEE, where should these be added?

Answer 37

IMD Seeder – Lifecycle

Question 38

When is IMD Critical Validation is triggered?

Answer 38

Pre-VEE

Question 39

When is Meter Multiplier applied?

Answer 39

Pre-VEE / Prepare for VEE

Question 40

How you ensure that the VEE group/rule are executed?

Answer 40

Set up fallback VEE group

Question 41

Which 2 configurations can be set-up if a rule is only applicable to 1 of 2 meters for a certain condition?

Answer 41

Configure 2 VEE group, Create Eligibility criteria

Question 42

Where to configure VEE groups?

Answer 42

- Measuring Component and MC Type

Question 43

What are the three categories of IMD Exceptions:

Answer 43

Terminate, Issue, Information

Question 44

Situation presented involves an IMD To Do Entry and retrying an IMD that fails validation every 30 minutes?

Answer 44

Read BO values (automated retry, next retry, retry until date,…) using an algorithm of type D1-IMD-RETRY

Question 45

Which of the following is true about Account Balance?

Answer 45

An account’s balance is equal to the sum of the FTs linked to its SAs

Question 46

What happens when the source of the financial transaction is canceled?

Answer 46

A reversal financial transaction is created

Question 47

What happens when a financial transaction is cancelled?

Answer 47

New reversion financial transaction is created

Question 48

Which of the following are true about the FT creation algo/or what does it control?

Answer 48

* Whether current and/or payoff balances are affected by the FT * How GL entries are created

Question 49

Which of the following results to multiple Bill Calculation Headers?

Answer 49

Multiple Rate Version Calculation Group

Question 50

Which of the following describes the correct order of execution of algorithms during bill completion?

Answer 50

SA Type pre-bill completion, Customer Class pre-bill completion, SA Type Bill Completion, Customer Class Bill Completion, Customer Class Post Bill Completion

Question 51

Which status of Bill Segment can be regenerated?

Answer 51

Freezable and Error

Question 52

Which information are required to execute Get Scalar Details usage rule?

Answer 52

UOM, TOU, SQI

Question 53

Which is needed to establish with Service Provider before Usage Transactions can be created?

Answer 53

Usage Subscription

Question 54

Where do you configure "date breaks" - breaking up of usage into sub-periods?

Answer 54

Usage Transaction

Question 55

Which drives number of Bill Segment calculation header?

Answer 55

Rate version Calculation Group

Question 56

Where can proration be configured?

Answer 56

Rate Schedule, Bill Factor, and Calculation Rule

Question 57

Valid attributes to define bill determinant calculations for a usage subscription

Answer 57

- Factor Override - Usage Rule - TOU Map

Question 58

What causes multiple bill lines for Rate Component in a calculation header?

Answer 58

- Change in Bill Factor

Question 59

Which base algorithm plug in spot can call rate application?

Answer 59

- Bill Segment Type – Bill Segment Create - Adjustment Type – Generate Adjustment

Question 60

When a customer has a specific price for a defined quantity which is different to other customers, where is this specific price for the related Bill Factor defined?

Answer 60

Service Agreement – Contract Value

Question 61

What correctly describes the possible causes of price proration? (Choose the best answer.)

Answer 61

Changes in Rate Version Calculation Group and Bill Factor

Question 62

Where to disable the proration

Answer 62

- Bill factor - Calculation Rule - Rate Schedule

Question 63

Which rule is used in converting UOM?

Answer 63

- Get Scalar Details and Math

Question 64

What can be defaulted by an SA’s Start Options?

Answer 64

- Contract Terms -Rate Schedule - Terms & Conditions - Rate (Rate Schedule) - Characteristics - Contract Rider - Contract Value - Contract Quantity - Recurring Charge Amount

Question 65

A rate’s _____ controls the proration of time-dependent prices?

Answer 65

Frequency

Question 66

What immediately (automatically) happens when payments are canceled?

Answer 66

Reversal FT is created.

Question 67

Which is true for relationship of Payment Event and Tenders?

Answer 67

Number of Tenders depends on number of type of payments created

Question 68

How many tenders in a Payment Event?

Answer 68

One per each form of Payment or Remittance e.g. cash, check, charge

Question 69

How does the base Payment Distribution algorithm work?

Answer 69

Distribute payments by SA Type Priority & Debt Age

Question 70

Which of the following objects controls what is to be done for an overpayment?

Answer 70

Customer Class

Question 71

Where is the configuration for Overpayment Distribution located?

Answer 71

Customer Class

Question 72

What can be defined in Adjustment Type? Choose three.

Answer 72

- Rate that will be used in creating Adjustment - How Adjustment will be displayed/printed on Bill - Default Adjustment Amount - CIS Division the adjustment can be applied within, - Approval Profile (if requires approval) - Characteristics

Question 73

Which of the following statement best describes the adjustment Approval Profile:

Answer 73

Controls if an adjustment requires approval before being frozen

Question 74

Where to configure collection criteria for a collection process for different types of debt (different collection procedures for different types of service agreements)?

Answer 74

Debt Class

Question 75

Which entity defines the type of collection process to start based on age of debt, amount of debt and type of customer?

Answer 75

- Collection Class Control

Question 76

How many Service Agreements can be linked in a Severance Process?

Answer 76

One

Question 77

Which three of the following are true for a Payment Arrangement Request?

Answer 77

- Checking the account’s eligibility for payment arrangement - Capturing the terms of the payment arrangement such as the included service agreements, down payment amount, number of installments and installment amount - Evaluating whether PA requires approval - User approval / rejection of the payment arrangement request - Monitoring for the down payment, if applicable - Creates a Payment Arrangement SA - Transfer all debt from the delinquent SAs - Sets up the installment amount

Question 78

How many bill segment-related transactions related to Payment Arrangement?

Answer 78

Depending on number of bills that will cover the total amount of the Payment Arrangement

Question 79

How many bill segment-related transactions related to Pay Plans?

Answer 79

none