What does the collaborative mindset focus on?
The collaborative mindset focus on managing relationships.
What does the action mindset focus on?
managing change
What are Henri Fayol’s five functions of management?
The 5 functions is: Planning; Organizing; Commanding; Coordinating; Controlling
What does Planning involve?
Set goals, define a strategy and a plan to coordinate company activities
What does Organizing involve?
It involves determining the tasks to be performed and who is to perform them.
What does Commanding involve?
Supervise employees’work, inspire them, communicate company policies, resolve conflicts
What does Coordinating involve?
Harmonize work procedures and activities
What does Controlling involve?
manageing performance, ensuring that results are in line with pre-established goals
What are Mintzberg’s three categories of managerial roles?
Interpersonal roles, informational roles, Decisional roles
Give an example of an interpersonal role in Mintzberg’s framework.
figurehead,liaison,leader
Give an example of an informational role in Mintzberg’s framework.
Monitor
Give an example of a decisional role in Mintzberg’s framework.
Entrepreneur
What are Katz’s three management skills?
Technical skills, human skills, conceptual skills
What are technical skills?
knowledge of and skill in a particular type of activity. Primarily concerned with working with “things” (processes or physical objects)
What are human skills?
The ability to work well with people, communicate, motivate, and build trust.
