Midterm 1 Flashcards

(35 cards)

1
Q

Dealing with the fact that certain aspects of any management situation are more important than others is called:

a.
decision analysis.

b.
establishing priorities.

c.
sensitivity analysis.

d.
analysis of trade-offs.

e.
analysis of variance.

A

establishing priorities.

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2
Q

Operations, marketing, and finance function independently of each other in most organizations.

True
False

A

False

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3
Q

Major trends that affect operations are only taken into account once strategies and tactics are in place.

True
False

A

False

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4
Q

Operations management involves both system design and planning/control decisions.

True
False

A

True

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5
Q

Measurement of productivity in service is more straightforward than in goods production due to the high degree of uniformity of inputs.

True
False

A

False

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6
Q

Of the following, which aspect of the evolution of operations management is affiliated with Japanese manufacturing companies?

a.
craft production

b.
the industrial revolution

c.
the human relations movement

d.
total quality management

e.
scientific management

A

total quality management

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7
Q

The operations, finance, and marketing functions of business organizations:

a.
must function independently of each other to ensure confidentiality.

b.
are related indirectly only.

c.
might work together occasionally, but must maintain their own independence.

d.
perform different but related processes necessary for the organization.

e.
compete against one another to obtain recognition and the largest possible share of corporate budgets

A

perform different but related processes necessary for the organization.

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8
Q

In a final assembly line, ten workers assembled an average of 1260 bikes per six-day week. What is the labour productivity of this final assembly line?

a.
21 bikes/worker/day

b.
210 bikes/worker/day

c.
42 bikes/worker/day

d.
13 bikes/worker/day

e.
110 bikes/worker/day

A

21 bikes/worker/day

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9
Q

Focus on environmentally friendly and energy-efficient operations is an example of a strategy in an organization.

True
False

A

True

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10
Q

Visions are more specific than strategies, and they provide guidance and direction for carrying out actual operations, which need the most specific and detailed plans and decision making in an organization.

True
False

A

False

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11
Q

Service productivity is easier to measure than manufacturing productivity because it is more labour intensive.

True
False

A

False

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12
Q

Which of the following statement regarding organization strategies is TRUE?

a.
Strategies are the long-term plans.

b.
Strategies are where the organization desires to be in the future.

c.
Strategies provide more detail and describes the scope of the mission.

d.
Strategies are the methods and actions.

A

Strategies are the long-term plans.

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13
Q

A toy manufacturing company currently produces 1600 mini-robots in an eight-hour shift. If the production is increased to 2,200 per shift, then productivity will increase by:

a.
33.5%

b.
50.2%

c.
37.5%

d.
43.4%

e.
27.2%

A

37.5%

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14
Q

The external elements of SWOT analysis are:

a.
strengths and threats.

b.
opportunities and threats.

c.
strengths and opportunities.

d.
weaknesses and opportunities.

e.
strengths and weaknesses.

A

Opportunities and Threats

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15
Q

Flexibility or the ability to produce a variety of goods and services is one of the factors of competitive priorities.

True
False

A

True

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16
Q

The standard deviation of the critical path is equal to the sum of the standard deviations of all of the activities on the critical path.

True
False

17
Q

Given the portion of the network shown below, what is the earliest finish time for activity F, if the earliest start time of E is 14, and the earliest start time of D is 16?

look at graph

a.
16

b.
25

c.
30

d.
22

e.
14

18
Q

Risks are inherent in projects. Although careful planning can reduce risks, no amount of planning can totally eliminate them.

True
False

19
Q

If two consecutive activities on the same path each have two days of activity slack, this means that each of them can be delayed by two days without delaying the overall project.

True
False

20
Q

A project manager has compiled a list of major activities that will be required to install a heating system. The list includes three-point estimates of durations (optimistic, most likely, pessimistic) for activities and the precedence relationships.

Look at table

What is the estimated slack time for activity A?

a.
60 days

b.
100 days

c.
20 days

d.
0 days

e.
40 days

21
Q

Indirect cost for a project is $2500 per day. Given the following information, determine an optimum crashing plan. What is the total cost for the plan?

Look at table

22
Q

A project manager for Durable Construction Co. is about to build a house involving the following activities:

look at table

What is the estimated expected (mean) duration for activity E?

Question 22Answer

a.
36 days

b.
35 days

c.
45 days

d.
40 days

e.
39 days

23
Q

Within what amount of time (in weeks) is there a 99% probability that the critical path for this project will be completed?

look at table

24
Q

The earliest finish time for an activity is equal to the latest finish time minus the activity time.

True
False

25
There are four activities on the critical path, and the variances for their durations are 1, 4, 16, and 4 days. The standard deviation of the duration of the critical path is: a. 5 b. 16 c. 25 d. 9 e. 3
5
26
Which of the following is used for constructing a control chart for forecast errors? a. Actual - forecast b. Tracking signal (TS) c. Mean absolute deviation (MAD) d. Mean absolute percentage error (MAPE) e. Mean squared error (MSE)
Actual - forecast
27
In the "additive" model for seasonality, seasonality is expressed as a ___________ which is added or subtracted from the series average; in the multiplicative model, seasonality is expressed as a ___________ of the average, which is then multiplied by the average of the series. a. index; quantity b. quantity; quantity c. quantity; proportion d. proportion; quantity e. proportion; proportion
quantity; proportion
28
A moving average forecast tends to be more responsive to changes in the data series when more data points are included in the average. True False
False
29
An advantage of "trend-adjusted exponential smoothing" over the "linear trend equation" is its ability to adjust over time to changes in the trend. True False
True
30
The actual demand and the forecasted demand for a product were as follows: *look at table* Compute the MAPE.
7.7
31
The primary difference between irregular and random variations is the ability to attribute variations to a specific cause. True False
True
32
The business analyst for Ace Business Machines, Inc. wants to forecast this year's demand for manual typewriters based on the following historical data: *look at table* What is the forecast for this year using trend adjusted (double) smoothing with α = .3 and ß= 0.2, if the forecast for last year was 518.40, the forecast for two years ago was 560.00, and the trend estimate for last year's forecast was -23.6?
416.18
33
A world-wide health monitoring organization to predict when a rare disease might be eliminated through the use of vaccines. Which method are they most likely to use? a. Consumer surveys b. The Delphi method c. Trend models d. Naive method e. Regression models
The Delphi Method
34
A manager is using the equation below to forecast quarterly demand for a product: Yt=6,000 + 80t where t = 0 at Q2 of last year Quarter relatives are Q1= .6, Q2 =. 9, Q3 = 1.3, and Q4 = 1.2. What is the difference between the forecast for the last quarter of this year and the first quarter of next year?
3840
35
Forecasting techniques that are based on time series data assume that future values of the series will duplicate past values. True False
False