MIDTERM!

Question 1

The word pharmacy originated from what greek word

Answer 1

Pharmakon

Question 2

Pharmacy technicians will always work under the supervision of who

Answer 2

one or more pharmacists

Question 3

Healthcare providers are responsible for maintaining the patient’s trust, so it is critical that pharmacy technicians protect all PHI which stands for what

Answer 3

Protected health information

Question 4

DAW

Answer 4

Dispense as written

Question 5

How do you verify a DEA number

Answer 5

1. The first two digits have to be capital letters
2. Sum the 1st, 3rd ,and 5th digit
3. Sum the 2nd 4th ,and 6th digit
4. Double the number in step 3
5. Sum steps 2 and 4
6. Valid if last digit of step five is the same as the last digit of the DEA number.

Question 6

If a general recall is received how long does the pharmacy have to complete it

Answer 6

30-60 days

Question 7

what recall are a Wrong product, Chemical contamination with a serious outcome, and microbial contamination of sterile injectable or ophthalmic products

Answer 7

class 1

Question 8

what recall is Mislabeling (wrong or missing text or figures), Missing or wrong safety information or inserts or leaflets, and Microbial contamination of sterile products non-ophthalmic and non-injectable with medical consequences

Answer 8

class 2

Question 9

What recall was faulty packaging having wrong or missing lot numbers or expiration dates, Faulty closure not resulting in any medical consequences, and contamination with no medical consequences including microbial spoilage, dirt ,or detritus and/or particulate matter

Answer 9

class 3

Question 10

First five digits of NDC number

Answer 10

Manufacturer

Question 11

middle four digit of NDC number

Answer 11

Product

Question 12

Last one to two digits of NDC

Answer 12

Quantity

Question 13

What must all prescription drugs have on it

Answer 13

Legend statement

Question 14

Transfer of controlled substances form

Answer 14

222

Question 15

Destruction of colterols

Answer 15

41

Question 16

BID

Answer 16

Twice a day

Question 17

Caps

Answer 17

Capsule

Question 18

Disp.

Answer 18

Dispense

Question 19

Gtt

Answer 19

Drop

Question 20

prn

Answer 20

as needed

Question 21

Qid

Answer 21

Four times a day

Question 22

reactions to stimuli based on psychological or behavioral responses

Answer 22

Emotions

Question 23

what is thinking for ones self and acting when needed

Answer 23

Initiave

Question 24

what is being prepared and being able to acess what is needed

Answer 24

Oragnization

Question 25

What is the ability to control stressors and balance stress

Answer 25

Stress management

Question 26

What is the stress experienced when a person cannot control the situation

Answer 26

distress

Question 27

what is a drive from ones self to be better

Answer 27

Self motivation

Question 28

what is tolerance from stress

Answer 28

stress hardiness

Question 29

What is motivation from external sourses

Answer 29

Extrinsic modivation

Question 30

what is motivation from internal sources

Answer 30

intrinsic motivation

Question 31

What is the discourse of people of incompatible goals or needs

Answer 31

conflict

Question 32

Does a Pharmacy Technician serve patents or pharmacists

Answer 32

both

Question 33

What kind of relationship should a Pharmacy Technician always build

Answer 33

A positive Patient-Pharmacy staff relationship

Question 34

What is a set of behaviors that characterizes someone who specializes in a particular field dedicated to service

Answer 34

professionalism

Question 35

What are moral principles that govern an individual or group

Answer 35

ethics

Question 36

What are ways that a Pharmacy Technician will communicate with patients ,prescribers and healthcare workers to ensure patent care

Answer 36

Telephone, Fax, and email

Question 37

What is the body movements made when communicating

Answer 37

Kinesics

Question 38

What is the distance between the Pharmacy Technician and the patient while communicating

Answer 38

proxemics

Question 39

Using what questions get you a quicker more desired response

Answer 39

closed ended

Question 40

Using what questions get you a longer more detailed response

Answer 40

open ended

Question 41

What do children need to be spoken to at

Answer 41

their cognitive level

Question 42

That is the rules governing that protect a patients health information

Answer 42

HIPAA- Health insurance portability and accountability act

Question 43

What is a form of patient cost sharing that requires patients to pay a specified dollar amount for every prescription receved

Answer 43

Copayment

Question 44

What is a form of patient cost sharing that requires patients to pay a specified percentage of their prescription expences

Answer 44

Coinsuence

Question 45

What is a plan that only covers prescription expenses after the patient has paid a specified dollar amount out of pocket

Answer 45

Deductible

Question 46

What is a 6 digit number that the pharmacy uses to identify which insurance provider should receive the claim

Answer 46

BIN#: Bank Identification number

Question 47

What is an additional identifier that can be used to route prescription claims

Answer 47

PCN#: Processor control number

Question 48

Using the wrong what can result in incorrect reimbursement rates or cause audit problems later

Answer 48

NDC Number

Question 49

What is created to ensure that a group of pharmacies gets the best prices by allowing them to purchase their products in bulk

Answer 49

A GPO group purchasing organization

Question 50

What identifies the minimum number of units on hand that triggers a replenish order

Answer 50

A reorder point

Question 51

What is the number of units that must be ordered to replenish the inventory to optimum level with out going over. Based on usage and the amount of time it takes to receive the order.

Answer 51

the reorder quantity

Question 52

What are invoiced separately and should ALWAYS be checked in by a pharmacist

Answer 52

Controlled Substances