MNE Topic 4

Question 1

mindset

Answer 1

natural human process
filtering input from overly complex world
life -> manageable
products of our histories (biased)

Question 2

major challenges expatriate managers face

Answer 2

culture is crucial
different backgrounds/mindsets

Question 3

expatriate

Answer 3

living and working abroad

Question 4

cultural differences

Answer 4

example HSBC bank

Question 5

representative and comprehensive attributes of a global leader

Answer 5

1. open minded & flexible
2. cultural interest & sensitive
3. deal with complex situations
4. resilient, resourceful, optimistic
5. honest, integrity, consistent -> trust credibility= relationships
6. stable personal life
7. value added technical or business skills

soft skills!!

Question 6

4 competencies (global leadership)

Answer 6

1. techniques
2. skills
3. values
4. uniqueness

essential for satisfactory performance

Question 7

global leadership

Answer 7

influencing ACTORS (inside and out of boundaries of global org)
representing diverse cultural/ political/ institutional systems
contribute toward achievement of global org goal
Networks

Question 8

mindset (global leadership)

Answer 8

3 types of capital serve as filters

1. social capital
2. psychological capital
3. intellectual capital

Question 9

global mindset

Answer 9

• individual attributes/characteristics - help better influence those unlike the leader
• influence in and out of firm represent diverse cultural/political/instutuonal systems, under rapid change and high uncertainty

Question 10

general leadership competencies vs global leadership competencies

Answer 10

target of influence
actors are different - cultural, political, institutional

Question 11

global mindset model

Answer 11

1. Global intellectual capital
2. global psychological capital
3. global social capital

Question 12

global intellectual capital

Answer 12

COGNITIVE - extent know/how env (industry characteristics)
1. global business savvy
2. cosmopolitan outlook
3. cognitive complexity

Question 13

global psychological capital

Answer 13

AFFECTIVE - positive/energy
1. passion for diversity
2. quest for adventure
3. self assurance

Question 14

global social capital

Answer 14

BEHAVIOURAL - trust/relationship
1. intercultural empathy
2. interpersonal impact
3. diplomacy

Question 15

example of global mindset

Answer 15

Australia VP
passive culture - west and East African cultures

provoke change = develop global learning community - she learning and listening

close ties with foreign colleague = overcome arrogance trap

attitude change - exchange with foreign colleague and close friendships with people globally

Question 16

links with global mindset

Answer 16

1. individual performance - effective in influence and motivating others, build relationships
2. corporate performance - intelligently observes and interprets dynamic operating world
3. 2-3key behaviours = tight focus = impact performance

Question 17

success of a company

Answer 17

exploiting emerging opportunity & tackle accompanying challenges -> how intelligently it observes and interprets dynamic world

develop individual GM at manager level & networks and connections to leverage mindsets at org level