ANZCA Roles
MCCMLHSP
Crisis resource management
HEALWAC
Help, environment, anticipate, lead, workload distribution, allocate, communicate effectively
Breaking bad news
Setting Perception Information Knowledge Empathise Summary
Motivation interview and cycle of change
Precom-com-prep-maintain-relapse
Motivation interview principles
RULES Resist right reflex Understand Listen Empower
How to approach speaking to someone
OARS Open communication Affirm Reflect Summarize
Conflict-resolution
5Cs Confront Conditions Contribution Consider Clarify
Open disclosure principles
Orange alwyas suck in getting cold Open+timely discussion Acknowledge, Apologize Support both person and support staff Integrate risk management Good governance Confidentiality
Clinical Governance
PIRATES
Patient IT Risk management Audit Teaching/education Effectiveness Staff mx
Clinical governance in doctors
Clinical effective
Audit
Risk management
Education and traning
Principles of wellbeing
HALT`
Hungry, angry, late, tirede
Graded assertiveness
(PACE) Probe Ask Challenge Escalate
Scholar roles
Teach a skill Facilitate a group discussion Critically appraise a paper for internal assessment Critically appraise topic Complete an audit
3Ds?
Direct, discuss, delegate