MOB Quality

Question 1

Why is quality important?

Answer 1

1. Competitive Edge
2. Customer Loyalty

Question 2

What is Quality Control?

Answer 2

Quality Control refers to the process of ensuring a company’s product meets its established standards.

Question 3

What is quality assurance?

Answer 3

Quality Assurance refers to the focus on emphasizing that the necessary steps be taken beforehand to prevent the occurrence of defects.

Question 4

What is Benchmarking?

Answer 4

Benchmarking refers to the process by which a firm identifies the best practices of another firm and implements them to improve their own product