What are the components of a mandate?
- Description of the object of the evaluation
- Evaluation objectives and research questions
- User groups targeted by the evaluation
- Experience and its boundaries
- Deliverable format
Specify what is in 1. Object of evaluation
1) formal name and version of the artifact being evaluated
2) specify software platforms
3) specify the functions enabled by the artifact
Specify what is in the 2. Evaluation objectives and research questions
1) terms of reference (team contract)
2) usability attributes in the research question
how to formulate a research question?
1) make it actionable (verb)
2) linked to the user’s tasks
3) can be operationalized
4) specific but not too narrow
what should you always include in the objective?
at least one usability dimension
The ISO CIF ISO / IEC 25066: 2016 format is often useful to:
to meet the requirements of a tender and to assess compliance.
UX Evaluation reports for the development team should…
- be done quickly
- focus on conclusions
- present prioritization of the recommendations
UX Evaluation reports for the internal use…
- are consulted by stakeholders from different fields
- are often self-explanatory
