Mortuary Administration Compend Multiple Choice Flashcards by Heather Clark

ninety-eight percent of the notification of deaths comes to the funeral home by means ofa. personal contactb. telephonec. telegramd. letter

telephone

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a burial-transit permit is needed for all of the following except:

remains which are used for scientific or educational study
interment entombment or cremation of a remains
moving a remains from a state where the death occured
catholic burial mass

catholic burial mass

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the proper word which means the placing of remains in a crypt in a mausoleum is

interment
entombment
cremation
inurnment

entombment

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a container for cremains is called

columbarium
urn
niche
retort

urn

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the holy book of the islam faith is the

masjid
mosque
koran
jinazah

koran

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the person who usually makes the notification of death to the funeral home is the

member of the family
medical examiner
minister
police

member of the family

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whenever any jewelry is found on the deceased during a residence removal, you as the funeral director should

leave the jewelry on the deceased
remove the jewelry and place it on the nearest table.
check with the family about the jewelry and remove it if they so desired
place the jewelry in a valuable bag and take it with you

check with the family about the jewelry and remove it if they so desire.

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which of the following is not a function of the american board of funeral service education?

grant accreditation to qualified schools and colleges teaching funeral service
further education in the field of funeral service
formulate standards for funeral service education
administer the national board

administer the national board

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an obituary can be best defined as

a brief biographical sketch of a person’s life
a death notice giving only the time, date and place of the funeral service.
one of the certificates that must be filed with the local registrar
a letter of praise for the deceased.

a brief biographical sketch of a person’s life

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the death certificate contains all of the following except the

doctors signature
cause of death
religious affiliation
age of the deceased

religious affiliation

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when the remains have been prepared at the mortuary and later taken to a presbyterian church for the funeral service, the funeral director normally provides all of the following except the

floral display equipment
church truck
ushering
prie dieu

prie dieu

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the NFDA “code of ethics” is based upon

legal statutes
by-laws of the NFDA
state boards
the golden rule

the golden rule

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when a person dies at home without medical attention an official inquiry is made by the

health officer
coroner
police
lawyer

coroner

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the committal service is usually held at the

place of death
home of the deceased
funeral home
grave site

grave site

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of the following who has the prefereance to receive the burial flag for the deceased veteran

grandfather
father
mother
brother

father

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the part of a handle of a casket the casketbearer grasps to lift the casket is called the

bar

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tailored is a style of a casket

covering
shell design
corners
interior

interior

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extra sizes of caskets increase for each extra width by

one inch
two inches
three inches
four inches

two inches

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the base molding is a part of a casket

shell
interior
covering
corner

shell

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when the interior material is tightly stretched across the panel of the casket it is said to be

shirred
tufted
tailored
pleated

tailored

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a wood state casket labeled 6/6XXX would measure in lenght, 6 feet, 6 inches, and in width

22 inches
24 inches
26 inches
28 inches

28 inches

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a casket which has sides that are verical, or at right angles to the bottom is called

state casket
an urn shaped casket
an octagon casket
a flaring square casket.

state casket

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a non-movable handle that extends all the way around the casket is called a (n)

stationary bar handle
extension handle
bail handle
drop handle

stationary bar handle

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a method of pricing which places a price on three separate items of service such as casket, facilities and automobiles is called

bi unit
functional
unit
itemization

functional

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a pricing procedure which creates a total price for service and casket is called * multi-unit * unit * functional * itemization

unit

a pricing procedure which places a price on each and every item of service and merchandise is called * service fee * functional * unit * itemization

itemziation

a pricing procedure which places a separate price on casket and a separate price on service fee is called * multi unit * functional * unit * bi unit

bi-unit

methods of figuring a formula price are * functional * unit * bi unit * all of these

all of these

which of the following is a disadvantage of itemized pricing? * clearer understanding on the part of the client of all items of service and merchandise * possible elimination of certain items of service resulting in loss of overhead recovery * a thorough discussion of all items of service and merchandise * results in a more profitable funeral.

possible elimination of certain items of service resulting in loss of overhead recovery

which of the following is a source of income in the funeral business? * occupancy * non-formula services * salaries * promotion

promotion

any pricing method would be based on * average overhead per adult formula service * mark-up on wholesale casket cost * wholesale casket cost * all of these

all of these

any pricing method would be based on * average overhead per adult formula service * markup on the wholesale casket cost * wholesale casket cost * all of these

all of these

which of the following is an advantage of bi-unit pricing method? * possilbe elimination of certain items of service * fails to exaggerate the value placed on services * places realistic value on the casket * fails to exaggerate the value placed on the casket.

places realistic value on the casket.

if total overhead for a funeral home was 65,000 for a fiscal period, and the firm did 100 services, what would the average overhead per services be? * 100 * 500 * 600 * 650

650

if a casket cost 100 dollars wholesale, and the funeral home's fixed multiple was 5, what would the selling price of the casket be?

500

if a funeral home had an average overhead of 650 dolars and the wholesale cost of a casket was 100 dollars, and the funeral director marked his casket up 100 percent, what would the unit price be?

850

if a casket cost 200 wholesale and was sold for 1,000, and the average overhead per funeral was 500, what would the net profit be?

800

a gathered type of casket interior made on a sewing machine with a multiple number of needles is called * shirred * tufted * tailored * pleated

shirred

the metal used in the shell of a 20 gauge steel casket would be * 1/20 inch thick * 3/4 inch thick * 1 inch thick * 1.5 inch thick

1/20 inch thick

a metal or concrete enclosure designed to protect the casket is called * niche * vault * columbarium * urn

vault

the crown and ogee are part of the casket * interior * shell * handles * corners

shell

the part of the handle which is attached to the casket is the: * lug * arm * bar * tip

lug

a burial vault which is closed by placing the dome over the base is called * air seal * top seal * end seal * earth seal

air seal

the length of a standard adult wood is * 6/3 * 6/6 * 6/8 * 7/2

6/3

the length of a standard adult metal is * 3/6 * 6/3 * 6/6 * 6/7

6/6

the efficient utilization and adequate regulation of all revenue, expenditures and capital rights is * facilities management * finance management * marketing management * office management

finance management

the achieving of economical, orderly, and adequate distribution of products and services is * facilities management * finance management * marketing management * office management

marketing management

the planning, organizing, actuating, and controlling of office work is * facilities management * finance management * marketing management * office management

office management

the obtaining and maintaining of a satisfactory and satisfied workforce is * facilities management * personnel management * marketing management * office management

personnel management

the obtaining and maintaining of adequate work space and funeral equipment:

facilities management

which of the following is the principal interest group for all funeral service personnel? * National Funeral Directors Association * Casket Manufacturers Association * National Selected Morticians * Order of the Golden Rule

NFDA

the portion of the funeral home which contains caskets and other funeral merchandise displayed for sale is the

selection room

a monument erected to the memory of the dead, with the dead human body not present is * grave marker * a cenotaph * an epitaph * an elegy

cenotaph

a printed form the funeral home uses specifically for the funeral director and the family to make funeral and financial arrangements is the * invoice * bill of sale * bill of lading * arrangement form

arrangement form

the act of placing a dead human body in a grave is called

internment

one who is lacking necessities of life is said to be * insolvent * solvent * bankrupt * indigent

indigent

the dissecting of remains for the purpose of ascertaining the cause of death is * an ante mortem examination * a necropsy * a post-partum examination * an immdediate disposal

a necropsy

a device upon which caskets are placed one on top of the other for display is known as a * bier * casket standard * casket rack * catafalque

casket rack

a man who has lost his spouse by death is * executor * an executrix * a widow * a widower

a widower

the individual who supplies the statistical data concerning the deceased at the funeral arrangment conference is the * practitioner * funeral director * informant * chaplain

informant

the document between the seller and the buyer stipulating the items furnished, the price of said items and the terms of payment is the

sales contract

a crepe badge or floral design placed on the door indicating the death of an individual is a * door badge * door veil * door sway * door piece

door badge

an area set aside in a cemetery for several grave spaces, usually containing two, four or six grave spaces is a

lot

the distinct process consisting of planning, organizing, actuating and controlling performance to accomplish established objectives is * public relations * management * advertising * accounting

management

which of the following actions is improper, regarding the US flag used in a military funeral service? * holding flag waist high during volleys and taps * placing the flag on the casket with the blue field over the left shoulder of the veteran * lowering the flag into the grave with the deceased veteran * folding and presenting the flag to the next of kin

lowering the flag into the grave with the deceased veteran

a gasket sealed container used as either an insert into a casket or as a shipping case is * an air tray * an air pack * a metal vault * a ziegler case

a ziegler case

a jewish term for the anniversary of the death is

yarhzeit

birch is used in casket construction to manufacture * artificial laminate caskets * solid wood caskets * wood veneer caskets * composition board caskets

solid wood caskets

corrugated fiberboard is a material used in casket shell construction that is classified as * solid wood * wood veneer * artificial laminate * wood by-product

a wood by product

the process of coating ferrous metals with zinc is * plating * copper depositing * galvanizing * crinkling

plating

which of the following types of cloth covered exterior has raised designs above the surface of the material? * shirred * embossed * tufted * tailored

embossed

the rubber gasket used on sealer caskets is generally compressed between the rim flange and the * cove * gimp * top body molding flange * attached panel flange

top body molding flange

an example of lining material used in casket construction is * wood wool * cotton * linen weave * muslin

linen weave

an example of a padding material used in casket construction is * satin * twill weave * masselin * shredded paper

shredded paper

the part of the casket hardware that covers the exposed ends of the bar is * lug * arm * tip * ear

tip

the thickness of a ferrous metal casket is measured in * board feet * gauge * ounces per square foot * ounces per square inch

gauge

the body of the casket includes the * crown * tim * ogee * base molding

base molding

in the construction of a swing bar hardware, the arm attaches the bar to the

lug

the rim is part of the casket * body * cap * bottom * exterior

cap

the thickness of a non-ferrous metal casket is measured in * gauge * ounces per square foot * ounces per square inch * board feet

ounces per square foot

the component part of the throw that hangs down into the body of the casket is the * gimp * roll * cove * apron

apron

a transfer container which consists of a wooden tray with a corrugated covering for the casket is known as * ziegler case * wooden box * air pack * air tray

air tray

an eight-sided casket is referred to as * slip top casket * hinge panel casket * an octagon casket * a regular couch casket

an octagon casket

an outer enclosure which entraps air via its dome-shaped construction uses which of the folowing closure methods? * top seal * end seal * air seal * hermetic seal

air seal

the suggested volume of containers used for cremated bodies is

200 cubic inches

a casket in which the sides are vertical or at right angles to the casket bottom is

state casket

adult caskets normally increase in length by

3 inch increments

which of the following is an example of a grave liner * combination case * sectional * top seal vault * air seal vault

sectional

the jewish term for a seven day mourning period that begins on the day of burial is

shivah

in the jewish faith, the skull cap worn by the men at temple and funeral services is a * kippah * taharah * tallith * tehilim

kippah

the jewish term for the 30 day mourning period is * kriah * shivah * sholoshism * taharah

sholoshim

one who is authorized to read the lessons and the scripture in a Christian Science Church is the * speaker * priest * monsignor * reader

reader

which of the following is not used to identify the room in a funeral home where a remains lies in state? * slumber room * resting room * visitation room * state room

resting room

the time limit for filing for the social security lump sum death benefit payment is

2 years from the date of death.

a religious singer who assists a rabbi is a

cantor

one who carries the casket during the funeral service is

a casketbearer

the portion of the funeral service which is conducted at the place of disposition is the

committal service

which of the following is the most appropriate for a funeral director to do before leaving the next of kin after making the removal? * set a time for the arrangment conference * discuss cemetery property * discuss financial arrangements * determine the net worth of the owner

set a time for the arrangment conference

the Icon is associated with the

orthodox church

the trisagion is part of the

orthodox funeral rite

architecturally, in the liturgical protestant church, the part of the church containing the altar is the * transepts * nave * narthex * sanctuary

sanctuary

which of the following is being used when the funeral director does not remain in the selection room throughout the selection process? * alternative presentation * indirect presentation * direct presentation * conventional presentation

indirect presentation

a procedure that shows separately the price of the services to be rendered and the price of the casket is: * unit pricing * functional pricing * bi-unit pricing * itemized pricing

bi-unit pricing

a procedure by which charges are broken down into several major components is

functional pricing

a procedure by which each and every function and item of merchandise is priced separately is

itemized pricing

a procedure which creates one total package for both services and merchandise is * itemized pricing * functional pricing * multi-unit pricing * unit pricing

unit pricing

if the family requests that the casket be opened in the church during the actual funeral service, the funeral director should

consult the clergy

the entry way into the church proper is the * chancel * nave * sanctuary * narthex

narthex

the middle sale when sales for a given period of time are arranged in order of their increasing value is the * average sale * mean sale * range sale * median sale.

median sale

the grouping of 3 or 4 caskets used to educate the selecting clientele in casket construction is

educational grouping

the purchasing, pricing, display and sale of merchandise items specific to the funeral service is: * funeral direction * funeral merchandising. * funeral arranging * funeral auditing

funeral merchandising

most infant caskets increase in length in increments of

6 inches

the term meaning the ending portion of a catholic funeral mass is

libera

a dignity conferred upon Roman Catholic bishops and/or priests making the "princes of the church" is known as the station of

cardinal

the seating or auditorium section of the church is the * sanctuary * narthex * nave * vestibule

nave

first letters for the greek word for jesus are

IHS

the jewish term for the funeral cortege is

levaya

stated directions in the liturgical protestant church regarding church practices and procedures are: * vestments * scapulars * rubrics * torah

rubrics

a holy picture in the orthodox church is * sacred heart * an icon * a prie dieu * a solea

an icon

the christian burial permit is issued by the * catholic church * baptist church * christian science church * mormon church

catholic church

a casket constructed of cherry is a * cloth covered casket * pressed wood casket * solid wood casket * corrugated fiberboard casket

solid wood casket

which of the following may be utilized during the roman catholic funeral rite * bag of earth * sacred heart * trisagion * open casket

sacred heart

of the following who could not be buried in a national cemetery * any active duty officer/mmber of the armed forces * parents of any member of the armed forces * spouse or widow of a member of the armed forces * minor children of any member of the armed forces

parents of any member of the armed forces

the prie dieu in the roman catholic church signifies

a kneeling bench or rail

any western christian who is not adherent to the roman catholic faith is known as

a protestant

an honorary title conferred upon roman catholic priests is

monsignor

a crucifier in the roman catholic church is

a person who carries the crucifix in an ecclesiastical procession

when used, the mogen david is placed * at the head of the casket * at the foot of the casket * behind the casket * in front of the casket

at the foot of the casket

in the funeral procession, the family car should be placed: * directly before the funeral coach * directly after the funeral coach * directly before the lead car * directly after the lead car

directly after the funeral coach

the sum of a group of sales figures divided by the number of units is known as the * median sale * average sale * quartile sale. * mode sale

mean sale

an interior material found in caskets that has a smooth shiny face and is dull on the back is * silk * crepe * velvet * satin

satin

the practitioner is the officiant of the

christian science funeral rite

the rosary service is usually held the night before

the roman catholic funeral right

music played before a funeral service is the

prelude

which of the following is a lining material that is used in casket construction: * embossed * tufted * brushed * crepe

crepe

a commemorative inscription on a tomb or monument is * a eulogy * a cenotaph * an elegy * an epitaph

an epitaph

wood that has been shredded into spaghettie ilke strings or thing shavings is

excelsior

embalming is usually not practiced by the

orthodox jewish faith

a price determination method whereby the casket cost is multiplied by a constant factor describes

fixed multiple pricing.

the place about the altar of a church that encloses the clergy an doher officials is the

chancel

a type of casket interior style in which the casket material is drawn together, in parallel fashion, with a specific sewing process is

shirred

selling method in which the funeral director in the selection room with the family througout their selection process is the

direct presentation method

The number of sheets of ferrous metal necessary to equal approximately one inch of thickness is the

gauge

a legal document containing vital statistics, disposition and final medical information pertaining to the deceased is the

death certificate

the largest expense for a funeral home is

salaries

a burial vault which is sealed by placing a dome over the base is

an air seal burial vault

the document that can be procured when the completed death certificate is filed is the

burial transit permit

a place to which remains are removed pending identification by relatives is the

morgue

which of the following is a jewish term for a tasseled shawl worn by men during prayer services * tallith * tehilim * taharah * tachrichim

tallith

the one who carries a cross in an ecclesiastical procession is the

crossbearer

the head of a roman catholic diocese is a

bishop

the orthodox jewish funeral may be held

in the synagogue

the orthodox funeral is held * in the funeral home * with the casket open during the service * at the cemetery * at the deceased's home

with the casket open during the service

an alloy of copper, tin and sometimes zinc is * silver * bronze * brass * stainless steel

bronze

which of the following religions places restrictions on the removal of their dead? * catholic * mormon * orthodox jewish * orthodox

orthodox jewish

the founder of the church of christ, scientist was * martin luther * william smith * mary baker eddy * joseph smith

mary baker eddy

a leak resistant zippered bag designed to contain a dead human body and body fluids and used mainly for the removal of dead human remains from the place of death is a * pouch * crash bag * combination unit * ziegler case

pouch

which of the following would lead the processional and recessional in a non-liturgical protestant funeral service? * crucifier * officiant * funeral director * acolyte

officiant

which of the following would lead a liturgical protestant funeral procession? * crucifier * officiant * funeral director * acolyte

crucifer

which of the following relgions does not permit the use of candles, cross, or crucifix in their funeral service? * orthodox * roman catholic * orthodox jewish * mormon

mormon

the weged shaped protion of the cap of a casket at each end of the crown is the * pie * stiffeners * rim * header

pie

the trisagion is associated with which of the following religious funeral rite? * christian science * roman catholic * orthodox * church of jesus christ of latter day saints

orthodox

the priest leads the processional and recessional for which of the following funeral rites? * orthodox * roman catholic * reform jewish * christian science

orthodox

a solid screen, covered with icons, at the front of the orthodox church is the

iconostasis

the officiant for the christian science funeral service is the * pastor * monsignor * practitioner * reverend

practitioner

a symbol of grief that is a tear in the upper corner of the garment or on a symbolic ribbon worn by the survivors is known as * hesped * kever * kriah * levaya

kriah

the ceremony of washing the deceased before burial by the chevra kaddisha is the * tahrah * tallith * tachrichim * tehilim

taharah

another name for the ogee of the casket shell is * lug * ear * gimp * rim

rim

the part of the casket interior which folds out over the top body molding for aesthetic purposes is the * apron * roll * extendover * gimp

extendover

which of the following is not a material used in the construction of a burial vault? * pressed wood * concrete * steel * fiberglass

pressed wood

which of the following is not a material that is used to line concrete for burial vaults? * stainless steel * copper * bronze * zinc

zinc

which of the following is considered a source of income for a funeral home? * salaries * dues and subscriptions * sale of burial clothing * taxes

sale of burial clothing

a strip of metal, plastic or cloth attached to the inside of the casket panel which covers the point where the roll is anchored is the * throw * gimp * cove * crown

gimp

a division of the total into four intervals, each one representing one fourth of the total is known as a * quartile * frequency * merchandise value ratio * graduated recovery

quartile

which of the following individuals cannot certify the cause of death on a death certificate? * chiropractor * medical examiner * coroner * justice of the peace

chiropractor

the jewish eulogy is known as * hesped * kever * mogen david * aron

hesped.

In the funeral procession to the cemetery, the casketbearers should * precede to the funeral coach * lead the procession * follow the funeral coach * have transportation provided by the family

precede the funeral coach

what is the minimum number of people required to conduct an american legion funeral service * 7 * 17 * 20 * 21

an exterior finish in which the casket surface is coated with a substance that wrinkles as it dries is * crinkled finish * brushed finish * plated finish * sprayed finish

crinkled finish

which of the following religions uses temple clothing? * christian science * roman catholic * church of jesus christ of latter day saints * protestant

church of jesus christ latter day saints

paschal candles are used in the

roman catholic faith

which of the following is an example of a cash advance * the casket * the outer burial enclosure * public transportation * professional services

public transportation

which of the following would be a nonsectarian funeral rite? * orthodox * orthodox jewish * american legion * christian science

american legion

which of the following terms refers to the completing of the service and financial details of a funeral? * first call * funeral service * funeral arrangments * chapel service

funeral arrangements

which of the following statements regarding the pall is false? * flowers are not permitted to be placed on the pall * it is removed at the same place where it is placed on the casket * it can be placed on the casket where it is located in the church * it can be placed on top of the american flag

it can be placed on top of the american flag

the vestibule of the church is located

at the entry way of the church

the officiant of a christian science funeral is the

reader

the focal point in the strict liturgical church is * the cross * the altar * the pulpit * a statue of jesus christ

the cross

a component part of the casket handle is the * throw * roll * apron * ear

ear

the width of oversize caskets are indicated by X's and each X indicates an increase in width by * 2 inches * 3 inches * 4 inches * 6 inches

2 inches

if a manufacturer's standard metal casket is 23 inches wide, what would the wide of a XXX casket be? * 26 inches * 28 inches * 29 inches * 32 inches

29 inches

all ferrous metals used in casket construction contain * copper * bronze * aluminum * iron

iron

a material primarily used as a backing material in the construction of caskets is * broadcloth * crepe * fiberboard * polyethylene foam

fiberboard

a non-moveable handle consisting of a lug only is * bail handle * a permanent handle * a swing bar handle * a bucket handle

a bail handle

the main purpose of grave liners is to provide * extra protection against water * protection against the elements of the earth * support from the earth load * protection of the contents of the grave from grave robbers

support from the earth load

it is recommended that a casket selection room carry a maximum of * 24 caskets * 26 caskets * 28 caskets * 30 caskets

30 caskets

which of the following is not a part of the pre-selection room procedures? * discussing the types of caskets and outer burial containers on display * discussing the factors which influence casket and outer burial container costs * discussing the advantages and disadvantages of each unit * discussing the required federal and state disclosures

discussing the advantages and disadvantages of each unit

crushed is known as a casket * exterior covering * padding material * interior style * corner design

interior style

vaults are * measured by inside dimensions * measured by outside dimensions * required by law in most areas * necessary only in areas with high ground water content

measured by inside dimensions

masselin is a casket * exterior covering material * padding material * lining material * backing material

backing material

a casket that is completely sealed by fusion or soldering is * hermetically sealed * double wall glass sealed * single wall glass sealed * gasket sealed

hermetically sealed

which of the following is appropriate for casket placement in the liturgical church? * make sure it is always the same * it may be parallel or at right angles to the altar * perpendicular to the altar * parallel to the altar

it may be parallel or at right angles to the altar

a news item announcing the death of a person which usually contains a biographical sketch is

an obituary

a roman catholic sacrament given to those seriously ill or in danger of dying, to prepare their souls for eternity is the * sacrament of the sick * shabbat * taharah * eucharist

sacrament of the sick

a style of casket interior by placing a padding material between a lining material and a backing material, with subsequent stitches taken, forming small raised puffs defines a * shirred interior * piping interior * tufted interior * crushed interior

tufted interior

which of the following is restricted in their casket selection, due to their religious belief? * roman catholic * orthodox * orthodox jewish * mormon

orthodox jewish

the part of the casket handle that is grasped by casketbearers is the * ear * tip * bar * arm

bar

the base molding is part of the casket * exterior * interior * shell * hardware

shell

when the interior metal is tightly stretched across the panel of the casket it is said to be * tailored * crushed * tufted * piping

tailored

an exterior casket finish created when the base metal is coated by another metal via an electrolytic process is * crinkled * brushed * matte * plated

plated

the part of the handle that is attached to the body of the casket is the * arm * bar * tip * lug

lug

which of the following is the officiant at a funeral service for the Church of Jesus Christ of Latter Day Saints? * speaker * reader * practitioner * rabbi

speaker

which of the following would not be provided for a deceased catholic's rosary service? * crucifix * candles * prie dieu * prayer shawl

prayer shawl

the social security lump sum death benefit would be paid to which of the following individuals? * funeral home handling funeral arrangements of deceased * minor children of the deceased * the person assuming right of disposition * the spouse of the deceased

the spouse of the deceased

a letter or form from a priest stating the eligibility of the deceased for burial in the roman catholic cemetery is known as a * corpus christi * christian burial certificate * holy rosary * chevrah kadisha

christian burial certificate

an ecclesiastic attached to the chapel of a military unit is known as a * commander * bishop * sgt at arms * chaplain

chaplain

the candle which is placed between the casket and the altar during a roman catholic funeral mass is the * sacred candle * paschal candle * sepulcher candle * scapular candle

paschal candle

a cemetery created and maintained under an Act of Congress is called * an american cemetery * a federal cemetery * a national cemetery * a congressional cemetery

a national cemetery

the type of lighting used in a funeral home that reflects off of the ceiling is * spot lighting * uniform lighting * direct lighting * indirect lighting

indirected lighting

the preferred location of the selection room is the * upper level of the funeral home * lower level of the funeral home * main level of the funeral home * manufacturer's warehouse

main level of the funeral home

a case or receptacle for dead human remains which is anthropoidal in shape describes a

coffin

a galvanized finish is applied to * steel burial vaults for protection * concrete burial vaults for protection * fiberglass burial vaults for protection * plastic burial vaults for protection

steel burial vaults for protection

an example of a transfer container is * concrete box * wood box * sectional box * an air tray

an air tray

a component part of the casket hardware is the * ogee * header * cap * corner

corner

a type of exterior covering used on caskets is * kapok * moleskin * excelsior * wood wool

moleskin

a merchandising method of using three or four caskets to educate the selecting party regarding the elements of casket construction is known as a * educational grouping * quartile grouping * graduated recovery grouping * consecutive grouping

educational grouping

velvet is a type of casket * exterior material * exterior finish * lining material * interior finish

lining material

when taking information about a death over the telephone, the funeral director should * whisper * speak as loud as possible * talk rapidly * have crisp and clear diction

have crisp and clear diction

an underground cemetery of rooms or galleries with recesses for burial purposes defines * columbarium * crypt * mausoleum * catacombs

catacombs

the moving of a dead human body from the place of death to the funeral home or other designated place is known as the * transfer of remains * after service call * second call * initial removal

transfer of remains

the lining attached to the undersurface of the foot panel of the casket is known as the * extendover * apron * body lining * cove

apron

when a person dies at home without medical attention an official inquiry will be made by the * police * lawyer of the deceased * county clerk * coroner

coroner

which of the following is not a hardwood used in casket construction * redwood * birch * cherry * coroner

redwood

a casket designed to display the deceased from head to foot is a * perfection full couch casket * perfection half couch casket * regular couch casket * hinge panel casket

perfection full couch casket

who leads the processional and recessional of a non-liturgical protestant funeral service? * clergyman * crucifer * funeral director * cantor

clergyman

the open area before the altar in the orthodox church is the * solea * iconostasis * icon * communion rail

solea

all honorably discharged veterans are entitled to * flag * burial at arlington national cemetery * the basic burial benefit * a plot interment allowance

a flag

which of the following has no time limit for filing the apporiate veteran's administration application for benefits? * marker * basic burial benefit * plot interment allowance * flag

marker

eligibility for the social security lump-sum death benefit is measured by * how many quarters of coverage the deceased had accumulated * the age of the deceased * how many days the deceased had worked * the income of the deceased over the last year prior to death

how many quarters of coverage the deceased had accumulated

which of the following could be a part of a roman catholic funearl rite * sacred heart * menorah * trisagion * bag of earth

sacred heart

a sale of merchandise in one of the four pricing categories based on the median as the low unit of the third quartile is a * quartile sale * median sale * formula sale * mean sale

quartile sale

which of the following weights are commonly used in the construction of copper caskets? 1. 16 oz 2. 18 oz 3. 32 oz 4. 48 oz * 1 and 2 * 1 and 4 * 2 and 3 * 3 and 4

3 and 4 (32 ounce and 48 ounce)

College Mortuary grossed $200,000 from the sale of adult formula services for the preceding year. $40,000 was spent for wholesale casket cost, and total overhead amounted to, $130,000. $30,000 resulted in net profit. College Mortuary conducted 200 services the preceding year. What would the selling price be for a casket which cost $195 wholesale? Use the unit price method based on the three factors: 1. whoelsale casket cost, 2. average overhead per adult formula service, 3. 100% markup on wholesale casket cost. Choose one of the following answers: * $390 * $650 * $800 * $1040

$1040

College Mortuary grossed $200,000 from the sale of adult formula services for the preceding year. $40,000 was spent for wholesale casket cost, and total overhead amounted to, $130,000. $30,000 resulted in net profit. College Mortuary conducted 200 services the preceding year. what would the selling price be of a casket which cost $205 whoelsale? Use the unit method based on a fixed multiple. The fixed multiple should be based on a ratio of casket cost (yearly) jto yearly gross income. Choose one of the following answers. * $410 * $800 * $1,000 * $1,025

$1,000

College mortuary grossed $100,000 from the sale of adult formula services. $65,000 went to total overhead, $20,000 was for wholesale casket cost, and $15,000 was net income. The funeral home conducted 100 adult formula services for the previous year. Figure the selling price of a casket which costs $210 whoelsale. Use the Bi-unit method of pricing based on the three factors: 1. average overhead per adult formula service 2. 100 percent parkup on wholesale casket cost 3. whole casket cost. Choose one of the following answers: * service fee-$650, casket cost $420 * service fee $420 casket cost $650 * service fee $500 casket cost $210 * service fee $600, casket cost $400

service fee $650, casket cost $420

College mortuary grossed $100,000 from the sale of adult formula services. $65,000 went to total overhead, $20,000 was for wholesale casket cost, and $15,000 was net income. The funeral home conducted 100 adult formula services for the previous year. figure the selling price of a casket which costs $200 wholesale. Use the Bi-unit method of pricing based on a fixed multiple. The fixed multiple is based on a ratio of yearly casket cost to the difference between yearly gross income, and yearly overhead. Choose one of the following: * service fee $650, casket cost $500 * service fee $500, casket cost $650 * service fee $500, casket cost $500 * none of these

none of these

Mortuary Administration Compend Multiple Choice Flashcards

(246 cards)