Non Technical Factors

Question 1

Human factors model?

Answer 1

The individual
The job and work place
The organisation

Question 2

Non technical skills?

Answer 2

Situational awareness - attention to detail
Conscientious - checking
Communication - listening or clarity
Decision making - effective and timely decision
Cooperation - respect
Work load management - multi tasking
Self management - motivation

Question 3

Definition of a hazard and risk?

Answer 3

Hazard - an event object or action which poses a risk.

Risk - the potential consequences posed by the hazard.

Question 4

The competence learning ladder?

Answer 4

Unconscious incompetence
Conscious incompetence
Conscious competence
Unconscious competence