Threatening/Abusive Caller
Present as threatening or abusive;
-Do not require AV attendance
OR
-Does require AV attendance but refuse to provide a verifiable location
Repetitive Caller
Persistently call but do not require AV attendance
Consistent Caller
Continuously call and have a genuine belief they require AV attendance.
May have already been told AV will not be attending (:AV NOT ATTENDING)