Ask to make a reservation at a restaurant for tomorrow evening.
Could I make a reservation for tomorrow evening please?
Someone is struggling to carry their bags up the stairs. What should you say?
Possible answers:
- Would you like some help with your bags?
- Can I give you a hand?
- Would you like some help?
You want your mum to get you some snacks from the shops. What should you say?
Possible answers:
- Mum, could you get me some snacks please?
- Mum, would you mind getting me some snacks from the shops please?
You want your friend to open the window. What should you say?
Answer:
- Could you open the window please?
- Would you mind opening the window please?
Make a request for anything you want using the question below:
- Would you mind….
Answer:
- Would you mind [verb]+ing [noun], please?
e.g. Would you mind turning the air conditioning down please?
Make a request for anything you want using the question below:
- Could you…..
Answer:
- Could you [verb] [noun], please?
e.g. Could you turn down the air conditioning please?
Agree to the following request politely:
- Could you open the window for me please?
Possible answers: - Of course! - Yes, no problem - Sure thing etc.
Disagree to the following request politely:
- Could you turn up the air conditioning please?
Possible answers:
- No, sorry I’m feeling quite hot already.
- Sorry but it’s quite hot in here already.
Agree to the following request impolitely:
- Could you open the window for me please?
Possible answers: - Ok - Fine - Sure [tone of voice must be negative]
Disagree to the following request impolitely:
- Could you open the window for me please?
Possible answers:
- No way
- No
You are in a clothes shop. The sales assistant asks you:
- Do you need any help?
- Yes please
- No, thank you
- No, I’m just browsing, thank you
You are at a restaurant and you want the bill. What should you say?
- Could I have the bill please?
- Could you get me the bill please?
Your friend comes round to your house. What should you offer to do for them?
Possible answers:
- Would you like a drink?
- Would you like a cup of tea?
- Can I get you anything?
You want the taxi to stop just after the next junction. What should you say?
- Could/can you stop just after the next junction please?
You want your friend to close the door to your room. What should you say?
- Can you close the door on your way out please?
Someone is talking loudly on their mobile phone next to you on the bus. What should you say?
- Would you mind talking a little quieter please?
You see a tourist. He looks lost. What should you say?
- Excuse me, do you need any help?
- Excuse me, can I help you?
- Excuse me, are you lost?
You see a broken down car by the side of the road. You pull over to help. What should you say?
- Excuse me, do you need any help?
- Excuse me, do you need a hand?
- Excuse me, are you ok?
You want to borrow a pen from your classmate. What should you say?
- Excuse me, can I borrow your pen please?
- Excuse me, do you have a pen I could borrow?
You are at a shop. You want the shop assistant to show you where the shoe section is located. What should you say?
- Excuse me, could you show me where the shoe section is please?
A tourist asks you - ‘Excuse me, could you tell me where the Asia Hotel is located?’ But you don’t know. What should you say?
- I’m sorry, I don’t know.
A hotel offers to book you a taxi, but you have already booked one. What should you say?
- Thank you but I have already booked one.
- That’s very kind of you but I have already booked one. Thanks.
Your friend offers you dessert but you are really full already. What should you say?
- That would be lovely but I am really full. Thank you.
You are at Cafe Amazon. The barista asks - ‘Would you like cream with that?’
Possible answers:
- No, thank you.
- Yes, please. / Yes, thanks.
