Can you communicate with cabin attendants during critical phase?
Yes, however only urgent messages
OM 7-1
5 emergency items required onboard
- signal kit
- water-proof flash light
- first-aid kit
- life vest
- ELT x 2
OM 7-1
Operations greater than 740km over water require what equipment?
- Life raft (everyone)
- Emergency rations (3 meals)
OM 7-1
When are cabin safety checks (during general flight) completed?
When the fasten seat belt sign is turned on. (Can be confirmed by PA. Individual check not required)
OM 7-2 / OM S-7-11
Who cannot sit in an emergency row?
10 items, check OM and let the CA’s worry about it!
OM 7-2
Refueling or de-fueling with Passengers Embarking / Disembarking - Conditions?
- passenger comfort / schedule would be notably impeded
- station representative considers it necessary
- personnel are located to support evacuation
- two way communication between aircraft and outside is secured
OM 7-3
Measures for Passenger Illness (OM)
- CA’s shall take first aid and report to Captain
- Captain shall instruct CA’s as follows:
a) ask doctors or medical personnel for assistance
b) take measures in accordance with advice - In case of no doctor present, request assistance
from ground - Take proper measures include change of company
clearance or divert to nearest suitable airport in case
of “suspended animation”
OM 7-5
How to call MedAir for Med Link (GOM)
- Phone patch by HF
- SATCOM voice
- Aircraft telephone
GOM 13-81
Captain authority and responsibility for injured or sick passengers (GOM)
- instructing CA’s on necessary measures
- communicating with ground personnel
- judging whether flight plan needs to be changed
and if so, implementing changes.
GOM 13-79
Injured or sick passenger before takeoff - actions? (GOM)
- CA’s shall report to Captain and give person first aid
- Captain, after consultation with Passenger Handling Supervisor on Duty, shall decide whether to disembark the person.
GOM 13-80
Injured or sick passenger after takeoff - actions? (GOM)
- CA’s shall report to Captain and give person first aid
- Captain shall take necessary actions, such as changing the flight plan. If the situation becomes urgent, he or she shall divert the flight to the nearest airport.
GOM 13-80
Death of passenger
- Captain shall order the CA to record the situation before and after death, first aid status and time of death
- Captain shall order the station manager to report to the appropriate authority.
OM 7-5
Death of passenger (OM)
- Captain shall order a CA to record the situation
Volcanic Eruption
- Take necessary measures to ensure safety of the flight
- Report immediately if previously not reported by other sources
OM 7-6
Destination airport unusable due to severe earthquake etc
- contact the appropriate ATC unit and proceed as instructed by ATC unit to the airport where safe landing may be conducted
- keep radio contact with the company
OM 7-6
Signal for emergency situation from cabin?
1 Hi chime with light + EICAS
OM 7-S-1
Signal from cockpit to maintenance personnel - interphone unusable, follow your hand signal
turn landing lights on and off 3 times
OM 7-S-2
Signal from cockpit for emergency situation and interphone unusable, check outside of airplane
turn landing lights on and off 3 times, then turn all back on including taxi lights until receiving response.
OM 7-S-2
Signal from marshaller, emergency stop
abruptly extend arms and wands to top of head
OM 7-S-6
Signal from marshaller, hold position
fully extend arms 45 degrees downwards
OM 7-S-8
Signal from marshaller, fire
fan right hand while pointing with left hand to area of fire (engine / brake)
OM 7-S-8
Signal from marshaller or pilot, connect ground power
form a t with both hands
OM 7-S-9
Signal from marshaller, start engine
circular motion horizontally with right hand and point to engine with left
OM 7-S-10
Fueling with passengers - procedures
- one monitor assigned to chief purser to allow immediate contact
- CA’s shall man all passenger doors
- Safety instructions provided including no seatbelts
- Do not conduct fueling on same side as passenger step when used
- No maintenance on radio and electrical systems, use radio, operate power switches, start or stop GPU or connect / disconnect electrical equipment to or from airplane
Regarding doors..
- PBB or steps set in fixed position and door open
- other passenger doors ready for immediate use
And..
- do not leave obstacles that may obstruct evacuation
- place fire extinguishers near PBB or steps
OM 7-S-15
