Can you Board with a non-operating crew member? (4.1)
In order to allow all passengers to be boarded an extra crew member may assist during the boarding process until the rostered crew member arrives. The following procedures must be followed:
The extra crew member must be qualified on the aircraft type.
The extra crew member must be fit to fly.
If the extra crew member is not wearing uniform they must wear a high visibility vest.
A passenger announcement must be made as part of the Boarding PA informing passengers that during boarding the crew member wearing a high visibility vest is part of the operating cabin crew.
The extra crew member does not need to have taken part in the pre-flight brief but must have received a brief from the SCCM covering their duties and door responsibility during boarding.
The extra crew member will not leave the aircraft until the rostered crew member has arrived and been briefed by the SCCM.
The extra crew member can also assist in aircraft preparation, pre-flight safety and security checks as briefed by the SCCM.
If the late arriving crew member is the operating SCCM, they must ensure that the full crew briefing is completed.
What happens if Senior Cabin Crew Member Unable to operate? (4.1)
A flight shall not depart from its originating base without a designated SCCM in the operating crew.
If the SCCM becomes incapacitated after departure from the originating base, the most appropriately qualified cabin crew member will be assigned to act as SCCM in order to complete the flight or series of flights.
If there is no other cabin crew member qualified as SCCM in the crew, the next most experienced cabin crew member may assume the position of interim SCCM. This must be agreed by the Commander.
For the flight to depart for continuation of the series of flights, the cabin crew member (interim SCCM) shall have a minimum of 12 months experience as an operating cabin crew member (not necessarily with easyJet) and shall have a minimum of 20 sectors on the aeroplane type.
The interim SCCM shall familiarise themselves with the SCCM specific duties prior to departure.
The incapacitated/unavailable SCCM should be replaced if the series of flights operates through a transit base. However, if no SCCM is available at that base, the series of flights may continue to the originating base with the interim SCCM fulfilling the role.
Things to consider when operating reduced crew? (4.1)
Reduced cabin crew operations are subject to the following:
- The reduction is limited to one below the normal minimum crew complement.
Note:
Reduction of cabin crew below 3 is not permitted for the A319 in the 150 configuration.
- A maximum of one inexperienced cabin crew member in the crew.
- This facility shall only be used to complete the original planned flight or series of flights, including any nightstop.
- The number of passengers is reduced. A maximum of 50 passengers may be carried per cabin crew member (infants are not included in this figure). The cabin crew member who has been removed from duty but is positioning on the flight is not included in this passenger count.
- All passengers must be seated in a position from which they can adequately view the safety demonstration. When redistributing passengers, the effect on the balance of the aeroplane must be taken into account. In these circumstances the SCCM must redistribute the responsibilities for normal and emergency procedures amongst the remaining cabin crew members.
- In the event that a cabin crew member is incapacitated, the cabin crew member is considered ‘unfit to fly’ until certified as ‘fit to fly’ by a doctor or paramedic. In the event that a doctor or paramedic is not available, the cabin crew member should be offloaded and be provided with local accommodation. In extraordinary circumstances, the Commander may use judgement to repatriate the cabin crew member, but will be required to justify the decision for any subsequent associated issues. In the event that the cabin crew member is repatriated, the Commander should consider the most appropriate seating location for the cabin crew member (passenger cabin or flight deck).
- In the event that two aircraft are on a turnaround at the same time, if one flight has a full cabin crew complement and a passenger load of 150 or less, the transfer of a cabin crew member from this flight to the affected aircraft may be authorised to reduce the need for passenger offload.
Things to consider when Boarding with Reduced Cabin Crew from Originating Base? (4.1)
For operational reasons only, boarding can commence with one less than the required minimum cabin crew providing the procedures below are followed:
At least one member of the flight crew is on the Flight Deck.
A qualified SCCM must be present in the passenger cabin if the operating SCCM is delayed.
The qualified SCCM has performed the pre-flight safety briefing to the cabin crew.
All the pre-flight cabin checks (SEP and Security) have been completed.
Cabin crew duties are distributed between the SCCM and remaining cabin crew positions.
The missing cabin crew member will join the crew as CC4.
No fuelling or de-fuelling is taking place.
Electrical power is available.
The SCCM must be present at the forward door and is responsible for doors 1L and 1R.
CC2 must be present at the rear door and is responsible for doors 2L and 2R.
CC3 must be present in the middle of the cabin at the overwing exits and is responsible for overwing exits.
A maximum of 50 passengers can board per cabin crew member present. The remaining passengers can board once the full complement of cabin crew are present.
When the operating SCCM arrives a handover briefing must be completed by the acting SCCM to include what duties have been completed and all relevant information from the briefing.
