1
Q
What are the categories of the balanced scorecard?
A
financial, customers, internal business processes, and learning and growth
2
Q
Residual Income
A
(Operating Income - Investment)-Required Rate of Return
3
Q
What is Residual Income calculating?
A
Operating income minus interest on investment
4
Q
A
BEC
flashcards
Decks in class (4)
# Cards
