Collection of people working together under a defined structure for the purpose of achieving a pre determined outcome
Organization
What does organizations serve?
- Provides society with products and services
- Offer employment and economic exchange
- Give a framework for a social system
Works at the middle levels of the organisation and is responsible for departments
middle manager
At the first or second management level. Directly responsible for the production of goods and services
First line manager
Responsible for the entire organization
Top manager
Laboratory as an Open System
1.Inputs-Specimen
Test requests
Supplies
2.Transformation processes-Staff Instruments Processes
3. Outputs- test result
Characteristics of an Open System
- Implied purpose and goal.
* release of results in a timely manner. - External environment drives changes.
* streamlining of diagnosis (POC) - Have clearly defined boundaries
* physical structure and type of work - Seek to maintain a state of stability
* adaptive to external environment - Grows and becomes more complex
* formation of hierarchy - Adapts to Feedbacks.
*Interdepartmental meeting
Input in Congruence Model
◼Environmental Influences
-Patient Needs, Competitors, Healthcare
regulations
◼Resources
-Financial, People, Supplies, Technology
◼Organizations History
-Vision and mission
-Values and Norms
-Location
Congruence model
- a method by which an organization can assess whether its building blocks(critical tasks, formal organizational arrangements, people, and culture) are aligned (congruent) with its strategy.
Operating organization in congruence model
◼ Formal Organization
- Structure, policies, procedures
◼ People
-Skills, knowledge, Expectations
◼ Work
-Task,Automation/Instrumentation, POC
◼ Informal Organization
-Behavior of leaders, culture and climate
Output in congruence model
◼System information
-Test results
◼Unit or group (Department contribution)
-Patient response
-Financial performance
◼Individual
-Academic contribution
-Teaching/learning
-Personal growth and recognition
Factors that influence the design and structure of the organization.
-Organizational goals and strategic direction
-Technological capabilities
-Size
-Environment
-Leadership style, member behaviors, organization culture.
4 Structural Models
◼Functional
-Functional,Specialized units report in an upward chain of command
◼Self-contained
-Organized in a common basis
According to discipline, a location or customer group.
◼Matrix
-Takes advantage of skills and functions
◼Network
-Reflect information technology models
