OrgMan Long Test

Question 1

extent which a manager achieves organizational goals

Answer 1

effectively

Question 2

Doing things right (optimally using resources)

Answer 2

efficiency

Question 3

Management is a?

Answer 3

Science and arts

Question 4

Evolved from number of theories

Answer 4

science

Question 5

Creativity and ingenuity are important traits of a manager

Answer 5

Arts

Question 6

Creator of Scientific management theory

Answer 6

Frederick Winslow Taylor

Question 7

Scientific management theory is also known as

Answer 7

Taylorism

Question 8

what is taylorism?

Answer 8

Focuses on improving economic efficiency and labor productivity

Question 9

What are the six principle and components of scientific management

Answer 9

1 Scientific study of work methods
2 Standardization
3 Selection and training of workers
4 Incentive system
5 Division of labor and responsibilities
6 Time and motion studies

Question 10

• Importance of studying task scientifically
• determine the most efficient way to perform them
• breaking down of tasks into smaller components

Answer 10

Scientific study of work methods

Question 11

• Standardizing the best method
• ensure consistency and efficiency

Answer 11

standardization

Question 12

selecting workers based on their abilities and skills to match job requirements

Answer 12

selection and training of workers

Question 13

Rewards employees for meeting or exceeding performance standard

Answer 13

incentive system

Question 14

• clear division of labor between management and workers
• Managers are for planning, organizing, and controlling work practices
• Workers are for executing tasks

Answer 14

division of labor and responsibilities

Question 15

• analyze and improve work practices
• measuring time taken
• identifying inefficiencies and eliminates it

Answer 15

time and motion studies

Question 16

Creator of Administrative management Theory

Answer 16

Henri Fayol

Question 17

Focuses on the design and management of organizations. Developed by Henri Fayol and Max Weber

Answer 17

Administrative management Theory

Question 18

Activities with same objective should be directed by one manager using one plan

Answer 18

Unity of direction

Question 19

Employees must obey and respect

Answer 19

Discipline

Question 20

Specialization increases output by making employees more efficient

Answer 20

Division of work

Question 21

managers must have authority to give orders

Answer 21

Authority and responsibility

Question 22

Each employee should receive orders from only one superior to avoid confusion

Answer 22

Unity of command

Question 23

Clear chain of command should exist

Answer 23

Scalar Chain

Question 24

Employees should be fairly compensated

Answer 24

Remuneration

Question 25

Degree of centralization or decentralization should be based on the specific situation and organization

Answer 25

centralization

Question 26

managers should be kind and fair to their subordinates

Answer 26

equity

Question 27

Interest of organization should take precedence

Answer 27

Subordination of individual interest to General interest

Question 28

People and materials should be in the right place at the right time

Answer 28

order

Question 29

High employee turnover is inefficient. long term employment is better

Answer 29

Stability of tenure of personnel

Question 30

Promoting team spirit will build harmony and unity

Answer 30

espirit de corps

Question 31

employees should be given the freedom to develop and carry out plans

Answer 31

initiative

Question 32

enumerate the 14 principles of the administrative management theory

Answer 32

1 divison of work 2 Authority and responsibility 3 discipline 4 unity of command 5 unity of direction 6 subordination of individual interest to general interest 7 Remuneration 8 centralization 9 scalar chain 10 order 11 equity 12 stability of tenure of personnel 13 initiative 14 espirit de corps

Question 33

Creator of bureaucracy theory

Answer 33

max weber

Question 34

Formal network of relationships among specialized positions

Answer 34

bureaucratic management theory

Question 35

employment is based on technical qualifications

Answer 35

career orientation

Question 36

specialized roles and responsibilities

Answer 36

division of labor

Question 37

clearly defined hierarchy with a chain of command

Answer 37

formal hierarchical structure

Question 38

consistent and comprehensive rules and regulations govern all activities

Answer 38

management by rules

Question 39

decisions and actions are based on objective criteria

Answer 39

impersonality

Question 40

contributions and impact of bureaucratic management theory

Answer 40

1 organizational structure 2 management practices

Question 41

provided a foundation for development of modern organizational structures emphasizing efficiency and clear authority lines

Answer 41

organizational structure

Question 42

influenced contemporary management practices including human resource management, organizational design, and administrative proedure

Answer 42

management practices

Question 43

creator of human relations theory of management

Answer 43

Elton Mayo

Question 44

emphasizes the importance of human behavior within the workplace

Answer 44

The human relations theory of management

Question 45

Work of Elton Mayo

Answer 45

Hawthorne Studies

Question 46

Consistently meets or exceeds customers' expectations. Improving quality of products and services

Answer 46

Quality Management Theory

Question 47

- build long term success by having all its members - low-level workers to its higher-ranking executives - focuses on improving quality

Answer 47

Total quality management theory

Question 48

Functions of a manager

Answer 48

Planning, Leading, Organizing, Controlling, Staffing

Question 49

Bureaucratic Management Theory principles

Answer 49

1 Formal Hierarchical structure 2 Impersonality 3 Career orientation 4 division of labor 5 mangement by rules