Manual worker
A a worker that does a physical job which doesn’t need any qualifications or skills, they are also known as unskilled workers, and example is a factory packer.
Blue collar worker
blue collar workers also do physical work but which it takes some specific skills and qualifications to do it, the job is often quite repetitive,also known as semi skilled workers, an example is a bricklayer
white collar worker
they do non-physical work which need many skills and qualification, they are also know as skilled workers, an example is an office or bank worker.
professional worker
there work require a lot of skills and qualification,there job needs decision making and takes responsibility. an example of this is a lawyer or doctor.
what is happening to workers hat human resource management are responsible for?
- increase in female workers
- fewer core staff
- more casual workers
- fewer manufacturing jobs
- more service jobs
- technological redundancy
what are the 4 stages to staff recruitment
- job analysis
- job description
- person specifaction
- job advertisement
on the job training
this type of training takes place while the member of staff is still on the business premises and doing there ordinary work, the would work by existing staff members show them how to use any of the equipment
off the job training
this takes place off the business premises and when the employee is not at work.
what are the advantages of external recruitment
- With new workers coming into the business they will bring fresh ideas and skills to the company
- There will be a larger pool of candidates to choose from
- It will vacant creating other openings in the business
- it avoids animosity between employees when one gets promoted and otters don’t
what are the advantages of internal recruitment
- The vacancy will be filled quickly
- The employee already knows the business so there is no need for any induction training which can save money and time
- The organisation can save money as they don’t need to do any external advertisement
- Other employees with be motivated as they have the knowledge that there is chance for promotions
what are the disadvantages of external recruitment
- candidates don’t know the organisation so there will have to be time and money spent on getting them up to speed
- Such a potentially vast pool of candidates means it can take a long time to discover the best on for the job
- it could demotivate staff as they may perceive it as there is no opportunities for any promotions
what are the disadvantages of internal recruitment
- The applicants are taken from a more limited pool so the quality of the worker may not be best for the job
- promoting a single employee means that a vacancy will be created in there old job
- conflict can be created and relationships strained when a employee resents another for them being promoted rather than them
name the selection methods
- application forms
- cv/ curriculum vitae
- interviews
- testing
- assessment centres
- references
- trial periods
name the basic motivation methods
- fair pay
- commission
- PRP
- piece rate
- overtime
- incentives
- permanent contracts
- good working conditions
name the advanced motivation methods
- staff appraisals
- recognition
- development opportunities
- empowerment
how does fair pay motivate
employees work to earn money to satisfy needs and wants. If they don-t think they are being paid fairly then they will feel de-motivated and productivity levels will decrease
how does commission motivate
salespeople can be offered commission, which i a percentage of the sales they made, motivating them to want to sell more and more
how does PRP motivate
performance related pay otherwise knows as a bonus is an extra payment on top of basic wage if agreed targets are met, this can motivate them to work harder and continue to meet targets
how does piece rate motivate
when the employee is paid per item that they make the more they make the more money they earn this encourages them to work as hard and as much as they can, increasing production
how does overtime motivate
when a employee works longer than their contractual hours they will often be paid at a higher rate, this motivates as they will want to work extra hours to make more money
how does staff appraisals motivate
regular meetings with a manager are known as appraisals, this motivates employees as they are told what they are doing well and what they may need to improve on and how to do it making them push themselves at work
how does incentives motivate
non financial incentives could be offered which motivates them as they will feel happier and more flexible with work
