What is perception
To become aware and have an understanding of a situation through our own sense
A persons unique views and understanding of a situation
What are the 4 stages of the perception process
- Selection: of the data we will pay attention to or notice
- organization :of the data that we notice into meaningful packages (perceptions of events or people)
-Interpretation :making sense of the data that we have constructed
-Negotiation: the process by which communicators influence one another’s perceptions through communication
What is stereotyping
Exaggerated beliefs associated with categorizing systems
What are some influences on perception
Physiological influences
Psychological influences
Social
Cultural
Common tendencies in perception
- We judge ourselves more charitably than we do others
- We are influenced by our expectations
- We are influenced by the obvious
- We cling to first impressions
Barriers to accurate perceptions
Ignoring information
Generalizing
Simplification
Stereotyping
Blaming others
Ways to improve perception skills
-Become other oriented
-Check out your perceptions (perception checking)
-Become aware of others perceptions of you
-Link details with big picture
The 3 parts of perception checking
- Description
- Interpretation
- Clarification
What is prejudice
Preconceived, often unfavourable, judgements or opinions about individuals based on characteristics such as race, ethnicity, gender, age ect.
What is ethnocentrism
Belief that ones own culture or group is superior to others and it often involves evaluating other cultures according to the standards and values or ones own culture
How to apply what we learned about diversity in clients in our role as hca
Effective communication - simple language if speak different language use gestures, non verbal
Respect religious beliefs
Person - centered care
