Performance Management Flashcards by Alina Kasparsons

Q

What is a control chart?

A

used in statistical quality control (SQC)
used to plot a comparison of actual results by batch or other suitable constant interval to an acceptable range
show whether there is a trend toward improved quality conformance or deteriorating quality conformance

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Q

What is a pareto diagram?

A

used to determine the quality control issues that are most frequent and often demand the greatest attention
demonstrates the frequency of defects from highest to lowest frequency

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Q

What is a fishbone diagram?

A

cause and effect diagram

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