When was pirate founded?
2014
Who are the founders of Pirate?
David Borrie and Mikey Hammerton initially. Matus Maar also named as founder through investment from Talis capital.
When was there another significant capital raise and how much was it.
2018 - 20million form Talis capital
How many locations does pirate have and across how many country’s? Approx how many studios?
4 Country’s, 36 Locations, (3 coming) 400 studios
Name 5 steps pirate have taken to address diversity?
- We’ve engaged Dr Muna Abdi as an external diversity and inclusion consultant. This will help guide our internal training, priorities, decisions and lead us through best practice diversity programs.
- We’re Living Wage Foundation accredited. This means we pay all of our employees above the real London and national living wage, not the minimum wage.
- We now ask people their pronouns, with gender pronouns used in our HR management system and on-boarding.
- Undertaken trans-inclusion training with Gendered Intelligence.
- We are registered to employ two interns as part of the #10,000 Black Interns program.
Name the 8 KPIS?
- ● Site NPS
- ● % of studio uptime for your sites
- ● % of customer service contacts from your site as a % of bookings
- ● Site revenue
- ● Site costs
- ● Customer retention for managed sites
- ● All tickets for site resolved on time
- ● % score on ‘site minimum standards’ audits
What is current google review score out of how many reviews and what where 2 main complaints?
4.8 out of 5 of 49 reviews
Seb - map marker in wrong place and speaker didnt work
Dale - Very small car park, unreliable door entry system, PA didn’t work properly, called for help and the guy was rude.
What are the 3 key things a site manager should provide?
- A welcoming and safe environment to explore their creativity.
- Highest standards, maximising site revenue whilst minimising operating costs. They are accountable for site standards, compliance, health and safety and customer experience.
- Site Managers provide a crucial link from our studios & customers to the rest of the company and have scope to translate the insight gained on site into a wider impact on our products and how we operate
What are the current issues with Norwich studios?
- Studio 4 aircon unit broken
- Exposed Broken glass in male toilet
- Toilet pretty dirty and graffiti
- Spares soon open and messy inside - open blade fan
- Car park size complaints
- Studio 10 always booked
- Posters covering the house rules posters
- No defibrillator on site?
What are the “What We Believe” values?
- Everyone Should have access to a creative space
- Creativity is a force for good. We celebrate it whenever we see it.
- We challenge conventions and solve real problems
- If it wont empower artists we wont do it.
- Look out for each other. We’re in this together.
What are the “How To Be A Pirate” values?
- THERE’S GOT TO BE A BETTER WAY
If it ain’t broke… there’s still a better way to do it. We’ll only grow if you have the confidence to spot a risk worth taking and go for it. Sometimes you’ll pull it off, sometimes you won’t. Move fast, make mistakes, learn from them. - LEAVE YOUR EGO AT THE DOOR
Jump in, get stuck in and get on with it. Don’t let job titles stop you from coming up with the next big idea or making a cup of tea (and cleaning the mugs). - TURN UP THE FEEDBACK
Here, talking face to face is always better than grumbling behind the scenes. We want open, honest and fair feedback to be part of our conversations every day, in every job. Bottom up, top down, through the middle – we can all pitch in to make Pirate better. So speak up, say what you think – and listen when others do the same. - MAKE DIVERSITY MORE THAN A HASHTAG
We don’t want our community to be the most diverse thing about Pirate.
We know we’ve got a long way to go: we need to work harder to find people who don’t tick the same boxes, so Pirate is a better mix of backgrounds and voices. That starts with us. - SEE IT THROUGH
Getting things done at Pirate isn’t about working all hours and staying late. Don’t waste time on stuff that doesn’t matter or wait for someone else to pick up the slack. It’s down to you to find ways to make Pirate better, follow things through and make them happen.
How many rooms does Nowrich studio have and what is the breakdown of them?
14, 3 Rehersal Classic, 2 Rehersal Pirate, 4 DJ Premium, 1 Dj Pro, 2 Recording Vocals and 2 podcast
What are the peak and off-peak times?
Off-peak
Monday to Friday, 00:00 to 12:00
Peak Monday to Friday, between 12:00 and 00:00, and all weekend
Prime over the weekend for DJ rooms but not at Norwich site
Recording and Podcast Remain the same but with discounted day rate for more than one hour.
What are the prices of each Norwich Room?
DJ Premium
Off Peak - 8.50
Peak - 12
DJ Pro
Off Peak - 11.50
Peak - 18
Rehearsal Classic
Off Peak - 7.50
Peak - 10.50
Rehearsal Pirate
Off Peak - 9.50
Peak - 14
Recording Vocals
Off Peak - 11.50
Peak - 11.50
Podcast
Off Peak - 22.50
Peak - 22.50
What room is rarely booked at Norwich?
Room 12 vocal recording
What room is always booked at Norwich?
Studio 10 always booked
How many people can each room have?
All Dj rooms 5
All Podcast Rooms 6
All Recording 5
Rehearsal
- Classic - 4 People Drum Solo
- Pirate - 5 People
- Showcase - 6 People
Name the functions of the Vocal recording mic?
Mic
- Cardioid - This is ideal for recording vocals and closer sound sources.
- Omnidirectional - podcasting, interviews, ensemble recording and overhead micing
- Figure-of-eight - duets, interviews and dual-source recordings
- 0db -10dB and -20dB pad switches - This allows you to use the microphone for everything from studio-grade vocal recordings to capturing electric guitars and even drum overheads.
- 80 / 160Hz, 6 dB/Oct, switchable - The microphone also includes dual low-cut filter, helping to minimise and eliminate low-frequency rumble and unwanted noise. It also helps to compensate for excessive bass when used in close proximity to the sound source, ideal for recording vocals.
What to bring to a Recording room?
- A laptop (essential)
- A USB-C cable to connect your computer to the Focusrite interface (essential)
- The external monitor connects via HDMI or VGA. If you don’t have one of these ports on your computer, you’ll need to bring an adapter (optional)
What to bring to a podcast room?
- A laptop to record onto OR an SDcard to record onto (essential)
- A USB-C cable — if you’re recording to a laptop, you’ll need one to connect to the equipment (optional)
- Adapter — if your laptop doesn’t have a USB-C port, bring an adaptor too (optional)
What equipment in a podcast room?
- Integrated Podcast Unit - RØDECaster Pro
- Microphones - 4 x Rode Procaster
- Headphones - 4 x KRK 6400
- Podcast - MIDI control
What equipment in Recording room?
- Monitors: Yamaha HS8
- Microphone: SE Electronics 2300 Condensor Interface: Focusrite Scarlett 18i8/ Clarett 4pre / 2pre
- Keyboard/Midi Controller: Novation Impulse 61 Keyboard
- Headphones: Beyerdynamic DT770 or AKG K275 or Pioneer HDJ-X5 Headphones or similar
- Other: External Screen, Keyboard & Mouse, Mic Stand, Keyboard Stand, XLR-XLR
What equipment is in the DJ room?
- Decks - 2x Pioneer CDJ-2000 NXS2
- Mixer - Pioneer DJM-900 NXS2
- Extras - Custom lighting and temperature control
- Speakers - 2x Pioneer XPRS 10
What to bring to the DJ room?
- USB drive. Make sure your USB stick is formatted in Ex-Fat or FAT32, and don’t forget to process the tracks through Rekordbox beforehand.
- CDs.Take it old school.
- A laptop. You’ll need to understand how to connect your laptop and bring any cables you need to connect it to the CDJs e.g. USB A to B or USB C to B.
- Headphones. A wired pair of headphones with a 3.5mm or quarter-inch jack to plug into the mixer — we don’t provide headphones in the studios.
