PPM Interview

Question 1

Managing personal productivity
Accountability

Answer 1

1. Work / life balance
2. Manage stress
3. Being organised

Question 2

SCMU

Answer 2

1. deals with member involved DFV & thematic behaviours identified during COI (bullying, sexism, misogyny, homophobia, racism) - a number of significant and concerning behaviours were found to be dealt with in a manner (LMR) that did not meet the expectations of the community
2. identifies areas of poor culture and positively influenced to improve
3. victim-centric, trauma informed approach through dedicated investigators and social worker, 2 x PPMs

Question 3

PSAA / Discipline System Purpose
Vision

Answer 3

system to correct, guide, rehabilitation and discipline where necessary
aims to improve performance and maintain an appropriate standard of discipline in order to
1. protect the public
2. uphold the ethical standards of the service
3. promote and maintain confidence within the community and officers

Question 4

Employee engagement

Answer 4

1. Autonomy. self-directed
2. Mastery. improve skills
3. Purpose. meaning and contribution

Question 5

QPS values

Answer 5

1. Courage. Hold each other to account
2. Integrity. Ensure highest standards
3. Respect. Builds trust, and positive workplace culture.

Question 6

District Operational Plan

Answer 6

1. drive service delivery through high standards of integrity and professionalism / adherence to QPS values, advice to DO on areas for improvement to increase public satisfaction
2. increase public perception of police integrity - preventative measures i.e. complaint and corruption awareness
3. create healthy, safe and engaged workplaces - promote and support culture of respect, inclusion and diversity through fair, timely and consistent discipline system

Question 7

First 100 Days

Answer 7

Reactive
1. Review files on hand
2. Acquaint with SLT, OICs, CO’s and staff
3. Reach out to case officers, discuss barriers

Proactive
1. Conduct SWOT / PESTEL Analysis
2. Move towards education strategies / awareness campaigns to identified risks

Question 8

I & D - Why?

Answer 8

1. calls on people’s insights and experiences
2. values diversity to enrich employee engagement
3. improve service and relationships within community

= heighten fairness and respect internal and external

Question 9

Strategic Management Re Vision

Answer 9

Bigger picture
Longer terms lens
Patterns, connect systems

1. Goal setting - vision and mission
2. Analyse
3. Set objectives
4. Strategy Formulation
5. Strategy Implementation
6. Evaluation and Control

Qualities / traits: Legitimacy, Decisive, Good Communicator

Deliverables: stimulate ideas / innovation, make insightful decisions and lead change in complex environments

Question 10

Proactive strategies

Answer 10

Awareness campaigns
Educational strategies

focus areas:
1. thematic behaviours
2. Declarable associations
3. complaints process

through
- email advice (individual and group)
- presentations / lectures
- shares on @workplace
- casual conversations

Question 11

Collaboration strategies w- Ext stakeholders Re Results

Answer 11

1. establish and maintain shared understanding and values
2. Understand, manage and monitor stakeholder expectations
3. Take action to solve problems / barriers to success

through clear communication / active listening, open feedback and adapt / evolve

Question 12

My brand

Answer 12

1. Legitimacy (Competency)
2. Approachable
3. Being fair and unbiased

to lead transparent complaints management within the District

Question 13

Positive workplace culture - as a leader

Answer 13

1. remain optimistic / frame adverse conditions constructively
2. communicate vision and why
3. be encouraging / empowering

Question 14

District - inexperienced staff

Answer 14

• staff are generally young in age and in service, large portion being 1-3 years service (most move on after full tenure), isolated from family and support, lack life and work experience = creates OPPORTUNITY for PPM to 1. proactively address performance and conduct AND 2. invest in development / mentoring of young, motivated minds and 3. set them up for successful career in QPS by building an ethical foundation in their formative years of service
• same can be said for staff who take up positions, usually by promotion to SWD who benefit from imparting knowledge on empowered leadership and management in support of strategic plan and district operational priorities

Question 15

Significant partnerships (external)
(RESULTS)

Answer 15

CCC
PSC
HRC
OVC
DFV NGO
Unions x 3 - Together Union, QPUE and QPCO Union

Local & other govt agencies
Councils
FN groups, ie ATSILS
Youth Justice
Corrections
QH
Other emergency services
Child Safety

Question 16

Meetings / briefings

Answer 16

• monthly business management meeting (SERP, PRC, honours and awards, work performance reviews)
• monthly AC meeting
• daily discussions with DO
• GAMC with PPMC

Question 17

COI - prevention strategies

Answer 17

ESC education and training package - deliver to district - teams for other areas
1. Outlines what came out of COI,
2. Seeking to call out behaviour in timely and appropriate manner - particularly at shift supervisor / OIC level
3. Reinforces Zero tolerance

Question 18

VISION - LC4Q

Answer 18

(Lead in context)
1. Stimulate ideas and innovation (foster improvements)
2. Make insightful decisions (informed & justified)
3. Lead change in complex environment
4. Lead strategically

Question 19

RESULTS - LC4Q

Answer 19

(Lead team)
1. Develop & mobilise talent (coaching approach)
2. Inspire others (linking tasks to big picture)
3. Build enduring relationships (ongoing collaboration)
4. Drive accountability and outcomes (results)

Question 20

ACCOUNTABILITY - LC4Q

Answer 20

(Lead self)
1. Foster healthy and engaged workplace (promote positive work culture)
2. Pursue continuous growth (self-reflection and self-awareness)
3. Governance (ethics and adherence to QPS policies / processes)

Question 21

Strategic Plan

Answer 21

1. Vision: public confidence / police legitimacy through robust performance management and discipline system to maintain / enhance professionalism and integrity
2. Results: engaged / trusted relationships to deliver appropriate complaint outcomes
3. Accountability: healthy and engaged workplace through timely, fair and consistent discipline system

Question 22

ESC Purpose

Answer 22

1. Uphold highest standards of integrity and professionalism
2. Support / influence QPS members to do the right thing at all times
3. Maintain trust of our people and the community

Question 23

Government Priority & Objectives

Answer 23

1. Make Queensland Safer (priority - vision)
2. Better service delivery (obj - results)
3. An empowered, effective and accountable department (obj - accountability)

Question 24

Internal stakeholders

Answer 24

DO
PGIs
OICs
COs
Staff

PPM coord
PPM cohort
DRU / SD
LD
IWS
CMU, RAIS, SCO, PIPS Admin, IPG (incl Inspections, Integrity and Corruption Prevention & ESC Training)
SCMU
H&A

Question 25

Vision - answer by referring to...

Answer 25

demonstrate your understanding of the big picture how your leadership and decision-making in the vacancy achieves strategic outcomes and drives change and innovation achieving improvements

Question 26

Results - answer by referring to...

Answer 26

break it down to specific stakeholders (with examples); discussing their needs/demands and how you managed them against your own priorities; with a positive outcome for all parties at the end.

Question 27

Accountability - answer by referring to...

Answer 27

Consider activities you could undertake as the PPM to guarantee adherence to legislative and policy frameworks both at station and district levels Other things you could consider is what support and resources are available to the PPM to assist in addressing cultural workplace issues.

Question 28

Problem Solving / Ethical Decision Making

Answer 28

Scanning, Analysis, Response Assessment. 1. Analysing a. ID problem, b. Establish outcomes, c. Analyse to determine cause 2. Imagining d. Brainstorm alt. solutions 3. Evaluating e. Evaluate alt. solutions to select most suitable, f. Implement decision, g. Monitor / evaluate results

Question 29

Ethical Leadership Re Accountability

Answer 29

1. Prioritise well-being of others 2. Consider impact of decisions on others / organisation 3. Fair / just 4. Transparent and accountable 5. Extreme ownership Qualities / traits: EQ, Strong sense of right v wrong, Vulnerable Deliverables: foster healthy / inclusive workplace, pursue continuous growth and governance

Question 30

Risk Management Framework

Answer 30

Establish context of risk 1. Risk assessment: ID, analyse and evaluate risk 2. Risk treatment: Develop / implement strategy / action 3. Communicate & consult stakeholders Monitor and review for continuous improvement

Question 31

Leadership Style (Transformational)

Answer 31

1. Inspire shared vision, 2. Focus on strong relationships, 3. Foster sense of connection and shared purpose

Question 32

Strategic Leadership (People): (5 key principles)

Answer 32

Leadership is Everyone's Business 1. Model the way 2. Inspire a shared vision 3. Challenge the processes 4. Enable others to act 5. Encourage the heart Qualities / traits: Relatable, Highly Ethical, Trustworthy Deliverables: Develop / mobilise talent, Inspire others, Build enduring relationships

Question 33

EQ:

Answer 33

Self-awareness / reflection Empathy / understanding Social skills

Question 34

Team Leadership Re Results

Answer 34

1. Know your own style 2. Know your audience 3. Clearly define roles & responsibilities 4. Proactive feedback 5. Acknowledge / reward 6. Celebrate the success

Question 35

My Purpose (Strat Plan)

Answer 35

1. Public confidence / police legitimacy through robust performance management / discipline system to maintain / enhance professional and integrity 2. Maintaining strong collaborative partnerships (community, private sector, NGOs, Govt Org’s) to deliver appropriate complaint outcomes 3. Healthy / engaged workplace through timely, fair and consistent discipline system

Question 36

Response Structure

Answer 36

Response Structure: STAR 1. Strategic purpose (QPS & ESC) 2. What I would do; and 3. How I would do it; and 4. Why I would do it. 5. EXAMPLE * Start your response by outlining the role of PPM and relevance to the response – “the role of the PPM is to coordinate investigations into criminal and discipline matters, overview disciplinary investigations and contribute to the continuous management of discipline within the district / command – As PPM (TSV, SWD etc) I would…… why I would do this is because” * Speak to strategic plan and purpose at the start of your response - “The purpose of the PPM is to maintain the values of the QPS as outlined in the strategic plan and includes protecting the high standards of integrity and professionalism necessary to maintain the trust and support of our community. The importance of this role is highlighted in a range of high end documents including the recent recommendations from the Women’s Safety and Justice Task Force and the Commission of Inquiry into the QPS response to Domestic Violence….. As PPM (TSV, SWD etc) would….. why I would do this……EXAMPLE”