PRELIM Flashcards

(70 cards)

1
Q

refers to the socially constructed and learned ways of behaving and believing that identify individual and distinct social groups. It is a shared practice of a group of people.

A

CULTURE

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2
Q

shapes a person’s identity and influences the way how he/ she thinks, behaves, and forms his/her values system.

A

CULTURE

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3
Q

It is a dynamic based on new developments in society that can impact a group of people. These are passed on from one generation to the next, and some of the elements may change over time.

A

CULTURE

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4
Q

The selected elements of culture that impact the tourism professional are the following:

A
  • ART
  • BELIEFS AND VALUES
  • GEOGRAPHY
  • LANGUAGE
  • LAW AND POLITICS
  • RELIGION
  • TECHNOLOGY
  • SOCIAL ORGANIZATION
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5
Q

As mentioned by Price (_____) in his blog, “The Importance of Art in our Society” art is an expression of the creative ideas and imagination, and the artist can choose a medium to express their craft.

A

2018

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6
Q

can translate their imagination and ideas into something tangible, and these are valued by other people as they appreciate and comprehend meaning from the works of the artists.

A

ARTISTS

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7
Q

These creations, physical objects or visuals, can be held, viewed and reflect a society’s development at a particular period.

A

ART

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8
Q

The paintings, artifacts, clothing, music, sculptures, dances, plays, literature, architecture and other man-made creations hold meaning or significance to a group of people.

A

ART

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9
Q

are adopted by many followers, they are passed down to the succeeding generations.

A

BELIEFS AND VALUES

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10
Q

Each person has their own set of values formed from childhood that will continue to change as they interact with other people.

A

BELIEFS AND VALUES

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11
Q

are reflected in the attitudes and behavior that are exhibited by the person. These experiences contribute to the sense of who each individual is and how the world is viewed from different perspectives.

A

BELIEFS

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12
Q

are based on ethics, principles, beliefs, standards, and qualities that a person or a group of people may hold in high regard. The significant people who will mold the set of values of a person are those who make an impact on their early life and can guide the way how their decisions will be made in the future.

A

VALUES

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13
Q

As tourism professionals, there will be a lot of opportunities to work with people or serve customers with various backgrounds, from the young people with disabilities, senior citizens, physically challenged or vulnerable and/or those who may live a lifestyle that mainstream society views a different or unacceptable or maybe unusual based on the upbringing that they experienced.

A

BELIEFS AND VALUES

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14
Q

Tourism professionals are expected to provide products and services as required by their enterprise. They should understand and aware of differences in personal values, beliefs, and attitudes of both colleagues and clients in group settings and are prepared to adapt to the professional values of the tourism profession.

A

BELIEFS AND VALUES

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15
Q

can influence many of the judgments that are made and the support given to colleagues and customers. As tourism professionals, our work ethic should always be driven by supporting the organization’s and customer’s values.

A

BELIEFS AND VALUES

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16
Q

looks at the forms of differentiation as well as the material culture of gatherings that tie together people’s ideas in the region and make them sound. Apart from the way societies perceive space, this is how cultures are distributed over certain land areas. (Crang, 1988)

A

GEOGRAPHY

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17
Q

refers to the various forms of natural or man-made s physical landscapes affected by human activities and how people arrange the physical space around them.

A

GEOGRAPHY

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18
Q

It includes buildings, roads, fields, cities and various land and water forms like mountains, coastal areas, and an physical landscape that underwent artificial or natural change.

A

GEOGRAPHY

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19
Q

can be defined and can be compared to express one’sview and to forward one opinion. The accent, or the unique speakingstyle, may give someone an indication of the origins of aperson.

A

LANGUAGE

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20
Q

is very important as this is how culture is communicated to colleagues and customers

A

LANGUAGE

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21
Q

Culture is preserved, changed, or transmitted to colleagues and customers using _________.

A

LANGUAGE

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22
Q

There are around ___ dialects in the Philippines

A

180

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23
Q

There is more than ____ dialects in Southeast Asia

A

1000

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24
Q

There’s at least _____ languages spoken in the world.

A

6500

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25
In the Philippines, aside from Filipino, _____ is considered as an official language.
ENGLISH
26
In the United Nations (UN), an intergovernmental organization that has ___ sovereign states, the official languages in all their conferences and meetings are Arabic, Chinese, English, Russian, and Spanish, and these would always be present in translations.
193
27
Understandings and misunderstandings are often traced to ______________, and language plays a major role in this process.
MISCOMMUNICATION
28
first country visitor in the Philippines
KOREA
29
second country visitor in the Philippines
UNITED STATES
30
third country visitor in the Philippines
JAPAN
31
as a product of the culture of a nation and as part of the daily practice of its people.
LAW
32
the courts create and apply as a distinct cultural system wherein its constituents comply with. (Mautner, 2011)
LAW AND POLITICS
33
As a professional, one must be aware of ____________ that applies in the country where their work is undertaken, especially in the deliver of products and services to colleagues and customers.
laws and politics
34
continuously offers a kind of philosophy that establishes a moral compass for anyone who seeks the truth. It is commonly practiced by a group of people.
RELIGION
35
also created cultural expressions in many areas of life among people. The dual roles of ________ are essential in preparing social policies and reforms
RELIGION
36
is a very strong source of cultural influence in many countries like in the Philippines. It has permeated every facet of daily living, including the way people venerate, eat, dress, sleep, and work. 
RELIGION
37
The Philippines is one of the __ member states of the Association of Southeast Asian Nations (ASEAN).
10
38
Muslims are about ___ (mostly Sunni, coming from Brunei Indonesia, and Malaysia) Buddhists are about ___ (coming from Thailand, Cambodia Laos, Myanmar Singapore, and Vietnam) Christians are about ___, mostly from the Philippines
- 425 - 18% - 17%
39
The Association of Southeast Asian Nations (ASEAN) is comprised of ten member states: 
- BRUNEI DARUSSALAM - CAMBODIA - INDONESIA - LAO PDR - MALAYSIA - MYANMAR - PHILIPPINES - SINGAPORE - THAILAND - VIETNAM
40
TRUE OR FALSE: As a tourism professional with the changing profile of colleagues in the workplace and customers coming from within the Philippines or from the AMS, awareness of unique religious practices, whether in a specific place or practiced nationally should be considered as a "must-know" competency. This will allow the professional to treat their colleagues and customer correctly considering that religion plays a major role in the Philippine setting. One of the biggest attractions in the Philippines are its religious festival church destinations, and religious practices that impact the operation of the tourism enterprise.
TRUE
41
Resort-based opportunities are enthusiastically received by villagers. The development of tourism in one part of the system creates a multitude of ecological changes capable of disrupting the broader and highly embedded sociocultural system. (Movono, Dahles, and Becken, 2017) Due to the tourism activities, there are changes in social structures within a tourism destination that impact various social organizations such as the family, the society, and the bigger community.
SOCIAL ORGANIZATION
42
The changes can include the type of work being pursued in tourism destinations like switching from farming to working in hotels and restaurants or not attending school because of high demand for tour guides in a destination.
SOCIAL ORGANIZATION
43
The authenticity of the cultural elements is jeopardized because of the interaction of the demands of the customers and the local workers.
SOCIAL ORGANIZATION
44
There may be a need in the tourism profession to recalibrate _________ so that the authenticity of the cultural exchange is not jeopardized in favor of pleasing the customer.
SOCIAL ORGANIZATION
45
can aid in a variety of ways to co-create tourist experiences. It can serve as an enabler, producer, attractor, enhancer, and educator. However, it may also become a 'destroyer' of tourist experience due to shifts in service experiences that lack interpersonal charm and the generate negative effects in retaining the authentic culture of the area." (Oktadiana and Pearce, 2020)
TECHNOLOGY
46
many of the work by tourism professionals in various tourism enterprises have been replaced by some systems that have made the work faster and more current.
TECHNOLOGY
47
The use of a Property Management System (PMS) like Opera can help in processing reservations, check-ins, and check-outs and consolidating guest folio accounts.
TECHNOLOGY
48
Their preoccupation can be because of playing games, reading, or using social media such as Facebook and Instagram. There may be no need to memorize certain information as the information source is readily available when you searched for it using your smart phones with Internet connection These require new skills for the tourism professional.
TECHNOLOGY
49
As tourism professionals, even with __________ present in the workplace, the hospitality and service attitude has to be the priority mindset for colleagues and customers. Building and sustaining relationships with colleagues and customers should take precedence over anything else in the workplace.
TECHNOLOGY
50
In an article published by the ___________________, Culture is different from other concepts because culture..
Sociology Group in 2018
51
The first teacher of a child is his/her family, especially those who interact with the child closely. As years goes by, a child learns many things from the family, such as how to talk, eat, walk behave appropriately and worship. As the child's circle of acquaintances increases, so does the continuous learnings.
CULTURE IS LEARNED
52
In some instances, while the child/person may acquire and learn new things, some of the old things they know may be forgotten or replaced.
CULTURE IS LEARNED
53
Culture has to be taught by someone, usually an older person that is valued by the younger person. It is learned through constant practice, reminder, and action. The elements of culture such as beliefs, ways of life and languages, can be learned and shared together and create lasting and powerful relationships. A community with people of varied cultures can learn from the culture of another community or people groups. The person thus, will not be the same from how they were a child to how they will be an adult, nor will they be the same as the other members of their immediate family through the years.
CULTURE IS LEARNED
54
A person needs to interact with other people for culture to be transmitted. It cannot be "kept in a cabinet" not be kept a secret from the members.
CULTURE IS SOCIAL
55
The more you interact with other people, the wider your appreciation for things, values, and concepts will be, and the more it will go on. Through interaction with other people, you see how other people behave, act, and make decisions. Beliefs and values will guide a person what to retain or change their culture in the future as socialization, beliefs, and other elements change through the years. In many instances, if the reason for the practice is not explained well, then succeeding generations may not appreciate this practice anymore.
CULTURE IS SOCIAL
56
Culture is not something that an individual can pass to a person but is shared by a common group of people in a given area. Various elements such arts, language, religion, values, and beliefs are all shared by one person to another, such as members of a family or a community. These beliefs and practices are accepted by everyone equality.
CULTURE IS SHARED
57
A group of people, several households, a barangay, a district, a city, or a province may share some of elements of culture. This shared culture is what is transmitted to the other members of the community throughout the succeeding generations. In instances when a cultural element dies, it can be traced back to its weak transmission, perhaps its lack of documentation and practice, and so it loses its meaning to the younger members of the community. An example will be dialects that have died because there were no speakers of the dialect.
CULTURE IS SHARED
58
can be done through practice, written form, or verbal form. What is important is that there is a means or method used wherein the elements of culture are passed on to other persons and other generations. Usually, the patriarch or matriarch of the family is the holder of the family practices.
CULTURE IS TRANSMITTED
59
All these elders band together to ensure that there is continued practice of unique culture, whether is it a formal or informal designation. If there is no one to ensure that these elements are practiced, these elements will die. On the other hand, they make take another path either adapt a more relaxed version or follow a practice of another group of people.
CULTURE IS TRANSMITTED
60
The transmission of the cultural elements of one group must be ________ from one generation to the next. This will ensure that there is a common understanding of the practices, history, and origin. Understanding the basis of the practice is critical as it explains the rationale for the practice People want to know the reasons behind a practice, especially the youth when the oft-repeated question is "Why?" If there is no resolutions to this there will be challenges as some people will refuse to practice it, leading forgetting the practice it, leading forgetting the practice altogether
CULTURE IS CONTINUOUS
61
In some communities, there are attempt to revive a certain elements culture after its absence in some years. In its revitalized version, it may not be as authentic as the original and it may take several years for the restored practice to achieve a level of committed practice by its community members.
CULTURE IS CONTINUOUS
62
there is bound to be change in culture as compared to when it was initially practiced.
CULTURE IS ACCUMULATIVE
63
The intensity is dependent on many things: the commitment of its followers, the number of followers, its documentation, the rationale of the practice, and even its interactions with other groups who may have a different practice altogether. As a result of culture being transmitted to several people, through several years, there will be changes due to the current situation in the community.
CULTURE IS ACCUMULATIVE
64
Common practices bring people together. It is a way of sharing with others and making it easier for people to understand or give preference to others who share a common practice.
CULTURE IS INTEGRATED
65
They can easily be identified as coming from a particular region or province. It is part of their life, from birth to death and all the events that happen in between. Special events such as Holy Week differ from region to region and this can be seen in the way that we celebrate it. In other countries, Holy Week is also celebrated differently.
CULTURE IS INTEGRATED
66
With the intersection of many variables across time and people, culture is bound to change. Developments in technology, government structure, laws, other elements, and even in people will give rise to changes in culture.
CULTURE IS CHANGING
67
For example, there may be more effective and more efficient ways of doing something very traditional such as weaving a design from the handloom versus a machine that can do the same in a shorter time. The machine may even use different threads, resulting in the change of the cloth.
CULTURE IS CHANGING
68
must be acceptable to the group who owns the original, and if members are happy with the change, then there can be change. Sometimes, however, change can result in quarrels among the members of the group and may result in the division of the community. In some instances, this can create new beginning or new communities.
CULTURE IS CHANGING
69
Of the many sub-groups in a society, each one brings their own cultural mindset to a bigger community. Expect that there will be similarities and many unique practices within a given community and among the difference countries also.
CULTURE VARIES FROM SOCIETY TO SOCIETY
70
Given these features of culture, a tourism professional should be aware and liberal in considering the uniqueness and similarities of the colleagues and customers in the workplace. A tourism professional should be very understanding, open-minded, and does not insist on their cultural beliefs or practice on other people.
CULTURE VARIES FROM SOCIETY TO SOCIETY