1
Q
• comes from the Latin word “communis” which means common.
A
Communication
2
Q
“to come together” or “to commune” – “to share something in common”.
A
common
3
Q
• Process of changing ideas, thoughts, feelings and emotions from one person to another with the use of symbols which may be verbal and/or non-verbal and aims for understanding.
A
Communication
4
Q
- The one who initiates the communication.
A
• Sender
5
Q
- Provides the sender with feedback which may prompt the sender to clarify the message or signal to carry on as planned.
A
• Receiver
6
Q
Made up of ideas and feelings that a sender-receiver wants to share with others.
A
• Message
7
Q
– express through words
A
o Verbal symbols
8
Q
express through gestures, inflection, tone, etc.
A
o Non-verbal symbols
9
Q
- Are means through which we transmit the message in either vocal or non-vocal messages.
A
• Channel
10
Q
– are verbal and spoken
A
o Vocal messages
11
Q
– maybe expressed in words or non-verbal symbols.
A
o Non-vocal messages
12
Q
- The behavioral response of the sender-receiver to each other. It is the information that comes back to the sender of the message and informs how well the message is getting through.
A
• Feedback
13
Q
– comes from the physical environment
A
o External noise
14
Q
– confined within the psychological and sociological nature of individuals when thoughts and feelings are engrossed on something other than the communication at hand.
A
o Internal noise
15
Q
- An interference that bars the message from being understood or interpreted.
A
• Noise
16
Q
- Refers to the surrounding/environment that helps shape the interaction between and/or among individuals.
A
• Context
17
Q
– refers to the place, time, environment, distance between communicators.
A
o Physical context
18
Q
– the relationship the participants hold each other.
A
o Social context
19
Q
– the mood and emotions of the communicators at the moment of communication.
A
o Psychological context
20
Q
– the beliefs and norms of the participants; speaking with someone who is of a different gender, age, social status, religion, or nationality.
A
o Cultural context
21
Q
• is an intentional communication that happens within the bound of the specific context.
A
PURPOSIVE COMMUNICATION
22
Q
• Communication refers to the use of word or speech in sending messages and transmitting ideas or feelings.
A
Verbal Communication
23
Q
• Refers to the act of expressing ideas in ways that do not involve or go beyond using words.
A
Non-verbal Communication
24
Q
• Conceptual representation that is used to explain the communication process
A
Model of communication
25
• Presents communication as one-way activity in which information flows from the sender to the receiver.
• Shows only a passive receiver
Feedback – not part of the process
Linear communication
26
• Shows communication as two-way activity
• The sender and the receiver have the same role in the activity: either one comes up with an idea, sends a message, and reacts to it.
• Involves feedback
• May also include noise, an element that affect the interpretation of the message.
Interactive Communication Model
27
• Presents communication as a simultaneous activity
• Senders and receivers – capable of both sending and receiving messages anytime or at the same time.
• Takes into account that communicators react to the situation based on their own background
Transactional Communication Model
28
You should know by heart your objective in communicating.
1. Be clear with your purpose.
29
Make sure that your claims are supported by facts and essential information.
2. Be complete with the message you deliver.
30
You do not need to be verbose or wordy with your statements. Brevity in speech is a must.
3. Be concise.
31
Punctuate important words with the appropriate gestures and movements. Exude a certain degree of confidence even if you do not feel confident enough.
4. Be natural with your delivery.
32
inputs are most helpful when provided on time.
5. Be specific and timely with your feedback.
33
– be clear about your message. Always be guided by your purpose in communicating.
• CLEAR
34
always stick to the point and do not beat or run around the bush. Be brief by focusing on your main point.
• CONCISE
35
– support your claims with enough facts. Your readers will easily know if you are bluffing or deceiving them because there is nothing to substantiate your claims.
• CONCRETE
36
– it is important that you observe grammatical correctness in you writing. Always have time to revise and edit work. Even simple spelling errors may easily distract your readers.
• CORRECT
37
– convey only a logical message. Ideas should be connected to each other and related to the topic. Make sure that you observe a sound structure that will present a smooth flow of your ideas. Use transitional or cohesive devices so that ideas cohere with one another.
• COHERENT
38
– include all necessary and relevant information.
• COMPLETE
39
– the tone of your writing should be friendly. Avoid any overtone/undertone or insinuation to eliminate confusion and misinterpretation.
• COURTEOUS
40
Factors to consider before delivering a message:
1. Content to be covered.
2. Communication climate.
41
– easier to express thoughts
1. Positive climate
42
– tension and uneasiness
2. Negative climate
43
– finding out how the other person processes and stores the information he/she receives.
Tune in
44
Three sensory types
1. Visual – pictures
2. Auditory – sounds
3. Kinesthetic – touch sensations (movement)
45
• Refers to how a person’s values influence the conduct of his interaction with another person or a group of people.
Communication Ethics
46
- The type of communication we use when we communicate to ourselves.
Intrapersonal Communication
47
• The type of communication we do when we talk to another person or a group of people.
• Establishes how personal or impersonal our relationship is with the receiver/s.
Interpersonal Communication
48
• Three forms of Interpersonal Communication:
Dyad, Small Group, Public Communication
49
Occurs when a person delivers a speech in a public setting.
Speech delivered has preset intention that usually affects the audience.
Sender in this level of communication is the speaker and the receivers are the audience.
o Public Communication
50
occurs when two people communicate with each other.
Topics may range from common views, standards, to question of existence and death.
A person creates an impact to the other during a dyadic communication
o Dyadic Communication
51
Occurs when three or more individuals, connected with mutual objectives are communicating.
Primarily to accomplish a goal.
o Small Group Communication
52
3 main reasons in delivering a public speech:
to entertain
to inform
to persuade
53
• Also called the “one is to many”
• Uses media as its medium to communicate to mass audience
Mass Communication
54
• Media in Mass Communication can be classified into two:
a. Old – books, newspapers, radio, television, film
b. New - smartphones, computers, internet
55
- McLuhan describes it as the shrinking of the world into a village by electronic technology and the speedy movement of information to different places.
• Global Village
56
- The increase in the social connectedness or the expansion of one’s social community and the mutual reliance or dependence of peoples and nations; the evolution of a language and the development of global communication.
• Communication and Globalization
57
- people from different cultures or nations respecting each other’s differences.
• Cultural Diversity
58
if the message promotes positive aspects of self
self-enhancing communication style
59
if the message deemphasizes aspects of self.
self-effacing communication style
60
messages reveal the speaker’s true intention
direct communication style
61
if the message camouflages the intention.
indirect communication style
62
- is the way you use your verbal and non-verbal skills in communicating your message.
• Communication Style
63
- is the interaction among people of different races.
a. Interracial Communication
64
- is the sharing of meanings with the receiving and interpreting ideas from people whose cultural background is different from yours.
• Intercultural Communication
65
there is a use of rich expressions
elaborated communication
66
there is an extensive use of silence, pauses, and understatements.
understated communication
67
- is the interaction among people who have different ethnic groups.
b. Inter-Ethnic Communication
68
- is the interaction among persons representing different political structures.
c. International Communication
69
- The most formal register.
- The language used is fixed is constant. It does not change in time.
- The nature of the language does not require any feedback.
Examples: Formal ceremonies, prose or poetry, National Anthem, Pledge of Allegiance to the Country
a. FROZEN
70
- The language requires formal English because it used in official and ceremonial settings.
- The language used is for standard variety and has an agreed upon vocabulary that is well-documented.
- The language is written without emotion.
b. FORMAL
Examples: Professional writing, business correspondence, announcements, court proceedings
71
- The language used is specifically for the purpose of soliciting aid, support, or intervention.
- In the setting, one person is deemed an expert and the other is the receiver of such expertise.
c. CONSULTATIVE
Examples: Client and doctor consultation, teacher and student conversation
72
- The language is laidback and conversational.
- The language is focused on gaining information.
- The language uses slangs, jargons, and contractions.
d. INFORMAL (casual)
Examples: Writing to friends, chats with people you know, blogs
73
- The language is casual and personal.
- The language uses terms of endearment, slangs, and / or terms understandable only to the persons.
- The setting is between persons who share close relationships.
e. INFORMAL (Intimate)
Examples: Lovers, best friends formulating
74
- The language is necessarily formal or informal nor is it usually positive or negative.
- The language sticks to facts.
- The language deals with non-emotional topics and information.
f. NEUTRAL
Examples: Technical writing, reviews, articles
Purposive Communication
flashcards
Decks in class (2)
# Cards
