Communication
Takes place between 2 or more people. Complex and precise , essential for life, health, development. Critical social needs of inclusion, control and affection. Share cultural, experimental, and linguistic backgrounds or nothing in common.
Linguistic Register
Frozen, Formal, Consultative, Informal/Casual, Intimate
Contextual Environment
Physical location and the status of each participant where they bring their own personal history.
External noise
Anything that distracts participants in an interaction from their communication
Physiological noise
Biological factors that interfere with communication: illness, exhaustion, hunger…
Psychological noise
In the heads of the participants and random thoughts that pops into one’s mind: internal stress personal judgements…
Speaker/Signer Goal
The “why” of the message. The reason behind the statement being made or the question being asked.
Context of Message Conveyance
“Who” and “where” of message construction . Who we are communicating with and where communication is taken place. Everybody carries some level of status with them into an interaction. Awareness of status of participants is important in formulating a message.
Constructed Messages
Convey an idea, ask a question or share information with another person using a combination of speech/signs and nonverbal communicative elements.
Powerful/Powerless Speech
Language is powerful and reflects the level of affiliation, attraction and interest a speaker feels towards a subject. Communication patterns that makes a person seem less powerful and less confident. (Hedges, hesitations, intensifiers, polite forms, tag questions, and disclaimers less credible and believable)
Culture
Results from a group of people. Shared experiences, common interests, shared norms of behavior and shared survival techniques-coming together as a community. Social interaction, emotional support and physical safety.
Relationship of Culture and Language
Intertwined with each other. Language is the primary medium through which cultures is communicated and shared with others and reflects norms, values, and lifestyle out of cultures using that language.
Collectivist
Shared knowledge and working together as a group. Awareness of group needs and feelings, contribution and take care of the group.
Individualists
Define themselves and others by their immediate personal achievements, focused on the individual rather than a group.
Cultural identity
Influences his or her communication. Complex because of the intricacies of culture and group membership. Individuals make their own choices regarding the culture that will form the heart of their personal identity.
Relationship between Culture and Communication
Culture dictates expectations regarding roles, behavior, communication norms, politeness. These norms use attention-getting and attention-maintaining techniques, appropriate eye contact and volume of speech/physical distance when communicating. Understanding a speakers cultural identity will help the listener uncover the meaning and intention of communication expressed.
Effective communication
Requires that we each identify our own cultural identity and understand how it influences our expectations in communication
Cultural norms
Professional communicators to learn about cultural norms and world views of others to avoid insensitive comments or judgmental reactions.
Cross Cultural Dynamics
“Nothing starts on time”… Deaf perspective is valuable act of connecting with community members is taking place. This has priority over the clock.
Conscious Awareness
Need to be aware of the influences of communication and indivisible expectations or interpersonal exchanges by members of other cultural groups. (eye contact, calling someone by name)
“Connectedness”
Depends on the degree of communication that has evolved between the hearing family and the Deaf family member-eye contact and nod of recognition.
Culture based on Sight
Great deal of value placed on the eyes and hands. Interpreters can demonstrate sensitivity to this value by ensuring there is proper lighting, wearing solid colors.
Attention-getting and Signaling Devices
Flashing lights and vibrating mechanisms, tapping on the shoulder, or an arm/hand wave. Interpreters must develop knowledge and skill in various attention-getting and attention maintenance.
Competence
Interpreters must be fluent and competent in both ASL and English.