Give two examples of computer languages that describe the appearance of a printed page
- PS - PostScript
- PCL - Printer Control Language
What solution would ensure the highest availability of the network printing service?
Print Server
What MFD/MFP feature optimizes processing of multi-page documents?
Automatic Document Feeder (ADF)
What are 4 common types of printers?
- Impact
- Inkjet
- Laser
- Thermal
The Laser Printing process consists of 7 steps.
What are they and what do they do?
- Processing - Recevies and creates image
- Charging - Charge is applied to the Drum
- Exposing - Laser zaps drum to form image
- Developing - Toner is attached to the drum
- Transferring - Toner is transferred from drum to paper
- Fusing - Toner is melted onto paper
- Cleaning - Excess toner is cleaned off the drum
What are 6 common types of Printer interfaces
- Serial
- Parallel
- USB
- Ethernet
- Wireless
- Print Sharing / Print Server
What does the term “Printer Maintenance” mean?
The ability for the printer to maintain itself. This can be automatically scheduled or ran manual via Printer Settings
What are two items that can be included in a “Printer Maintenance Kit”?
- Separation Pads
- Pickup Rollers
In laser printing, vertical lines on each output page indicate a problem related to:
Imaging Drum going bad
What 2 troubleshooting steps would solve the problem of vertical lines on the output pages of an inkjet printer?
- Cleaning print heads
- Replacing ink cartridges
Faded printouts on the output of an inkjet printer indicate a problem related to
- Dried out ink on print head nozzles
- Depleted/Empty ink cartridge
Examples of printer problems that might be closely related to malfunctioning pickup rollers include
- Paper not feeding
- Multipage misfeed
A nonresponsive printer with multiple prints pending in queue can be solved by
Restarting the Print Spooler
Inkjet Printer - The problem of speckling (tiny dots/spots) on the printer’s output pages can be caused by
Leaky cartridges and/or accumulation of debris inside the printer case
Which step of the laser printer imaging process requires troubleshooting when a printer produces double/echo images (a.k.a. ghost images) on the output pages?
Cleaning
What are 3 actions that would be of help while troubleshooting incorrect color settings on the printer’s output pages?
- Calibrating display
- Using appropriate paper
- Calibrating the Printer
What are 2 Personal Safety concerns when working with printers?
- Inhaling printer substances can be harmful, CompTIA recommends using masks
- Laser Printers can get very hot, always allow for cooling time or unplug from power
What are 4 possible printer upgrades?
- Hard Drives
- Expansion Cards
- Firmware
- Newer OS
A Laser Printer is printing documents with smears, what is a possible issue?
Fuser Assembly may need replacement
A Laser Printer is making noise when printing documents. In addition, at times pages get stuck together. What is a possible issue?
Rollers or Separation Pads may be faulty. Maintenance Kit may be required.
Paper Jam is found. What do you do?
- Unplug Printer
- Remove paper jam
The most common problems in Inkjet Printers are related to
Ink Cartridges
A Laser Printer is printing blank documents.
What are 2 possible reasons?
- Toner is out
- Bad Corona Assembly
A Laser Printer is printing all black documents.
What is a possible reason?
- Bad Drum
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RAID Characteristics and Storage16
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802.11 Characteristics7
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Ethernet Cable Standards7
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PoE4
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IPv4/Subnet Masks and IPv4 Classes28
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Bluetooth9
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Networking OSI Model25
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USB Standards8
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Apple Thunderbolt Standards5
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Network Cables and Connectors16
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Storage Cables13
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Ports/Protocols and TCPIP34
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Monitors and Cables/Adapters17
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Networking Equipment20
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Mail Ports7
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Memory15
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Troubleshooting Methodology17
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Networking Hardware/Security/Topology17
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Computer Hardware and BIOS24
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Printers25
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Troubleshooting Hardware12
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Troubleshooting Network14
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