DMAIC
Define Measure Analyze Improve Control
Precision
Repeatability
1 sigma
68%
2 sigmas
95%
3 sigmas
99.7%
Pareto principle
80% process defects arise from 20% of the process issues
Scatter diagram
Determine if cause and effect relationship exists between two variables
Gap analysis
Determine gaps btw ur organizations practices and id the best practices
Production preparation process
Follows cross functional team approach
Involves diverse group of individuals
Seeks to meet customer requirements