1
Q
productivity
A
The output per input of a person or machine per hour
2
Q
evaluation of training employees
A
+ they learn faster ways to complete tasks
+ delegation of work for leaner production
- costs money
- takes time which could be used making products
3
Q
evaluation of improving motivation
A
+ decreased absenteeism
+ improved customer service from happier employees
- financial incentives costs money
- some methods are counterintuitive and demotavitive such as piecework (subjective)
4
Q
evaluation of buying more or upgrading capital equipment
A
+ can replace employees cheaper in the long run
+ faster and more accurate production
- inflexible unlike staff
- can be outdated quickly
5
Q
buy higher quality raw materials
A
+ reputable suppliers can be used as a marketing tool
+ higher quality product can charge higher price
- more expensive
- switching suppliers is risky, renegotiation of agreement and has to be realisable
