1
Q
What explains fixed costs
A
fixed costs are costs that are not effected by the levels of business carried out
2
Q
Why is good customer service important to a business
A
Because it helps to generate repeat business
3
Q
What is a basic principle of selling
A
Never pre judge a customers ability to purchase
4
Q
What infections are reproduced inside a human cell
A
Viral
5
Q
What is a disadvantage of a autoclave
A
It can damage sponges and wooden items
6
Q
What is the purpose of a record card
A
To record up to date information on the clients details
7
Q
When would the therapist need to gain cons by from a doctor prior to treatment
A
If the client is taking medication
Itec
flashcards
Decks in class (6)
# Cards
