CMMI levels
Incomplete Performed Managed Defined Quantitatively managed Optimizing
What does CMMI?
Compatibility
Maturity
Model
Integration
What is PMI?
Project Management Institute
What software assists in project quality management?
Spreadsheets-Pareto diagram, fishbone diagram
statistical software packages-perform drastically analysis
specialized software-six sigma project
Project management software-Gantt charts
What’s the most important asset?
People >:)
What are proactive organizations doing to address workforce needs?
Improving benefits
Redefining work hours
Finding future workers
What suffers due to social media?
Worker productivity
What does IAD stand for?
Internet addiction disorder
What skills do IT employers look for?
Security data storage Replacing old equipment Improving network infrastructure Disaster recover/business continuity
What is project human resource management?
Making the best use of the people involved in the project
What are the processes for human resource management? (PADM)
- Planning resource human management
- identifying roles/responsibilities
- Aquiring project team
- Developing project team
- building individual and group skills to improve project performance
- Managing
- tracking performance, motivating, etc
What causes people to participate in an activity for their own enjoyment?
Intrinsic motivation
What causes people to do something for a reward or avoiding penalties
Extrinsic
What states that people’s behaviours are guide for motivated by a sequence of needs?
Maslows hierarchy of needs
What are the five needs in Maslows theory?
- Self actualization
- Esteem
- Social
- Safety
- Physiological
What are things that produce job satisfaction, such as the things that are achieved, recognized, the work itself, responsibility, advancement, and growth?
Motivational factors
What are things that cause dissatisfaction in a workplace if not present but do not motivate workers to do more, such as larger salaries, more supervision, more attractive work environment, equipment needed, etc?
Hygiene factors
What is he theory that assumes workers dislike and avoid work and coercion and threats must be used to meet objectives?
Theory X
What theory assumes individuals consider work as natural as play or rest and enjoy satisfaction of esteem and self actualization needs?
Theory Y
The theory in which to motivate workers you must gain trust, quality, collective decision making, and cultural values.
Theory Z
Thamhain and Wilemons 9 ways to influence projects (AABPMPWEF)
Authority Assignment Budget Promotion Money Penalty Work challenge Expertise Friendship
When are projects more likely to succeed under Thamhain and Wilemons theory?
When influenced by expertise and work challenge
When are projects more likely to fail, under Thamhain and Wilemons theory?
When money, authority and penalty influence projects
What are the five types of power? (CLERR)
Coercive Legitimate Expert Reward Referent
