What does the Quality theme provide?
The Quality Theme provides a method to help specify the Quality, tests, how to get approved, and to facilitate the management of Quality during the project.
What is the definition of Quality?
The total amount of features or characteristics of a product, such that it meets expectations and satisfies the stated needs.
What is the definition of Scope?
The scope of the plan, which is the sum of its products.
What is the definition of “Quality Management”?
the activities to direct and control an organisation with regard to quality.
- Defining Quality
- Quality Control
- Quality Assurance
- Quality Improvement
What is a Quality Management System (QMS)?
The complete set of quality standards, procedures and responsibilities for a site or organisation.
What is Quality Planning?
A plan to show how quality will be controlled.
- Defining Products and their quality criteria
- Methods used to check quality
- Acceptance Criteria and Responsibilities
What is Quality Assurance?
- Provides a way to get an independent review of the Quality process.
- Checks to see that it complies with company Quality standards
- Ensures that Quality processes are in place.
Why is Quality Assurance important?
It provides the project’s stakeholders with confidence that the requirements can be fulfilled.
What are the two parts of Quality in PRINCE2?
Quality Planning & Quality Control
What are the two steps in Quality Planning
- Identifying all the products
2. Write a Product Description for each product
What is involved within Quality Control?
Quality Control implements & tracks the Quality Methods used during the project.
What is the Purpose of Quality Planning?
- Agree on the overall Quality Expectations with the Project Board.
- Communicate These agreements with all stakeholders
- Establish how quality can be controlled during the project.
What are the 6 quality planning steps?
- Gather the customers Quality Expectations
- List the Acceptance Criteria
- Write the Project Product Description
- Create the Quality Management Strategy
- Write Product Descriptions
- Set up the Quality Register
What is a good method to measure the Customer’s Quality Expectations?
MoSCoW
- Must Have
- Should Have
- Could Have
- Won’t have
What are the important points to remember in regards to Customer Quality Expectations?
- Must be listed in detail and with tolerance levels.
- Should be prioritised, starting with what the client finds most important.
- It is good Project Management to review these expectations to ensure the project can meet them.
What is the definition of “Acceptance Criteria”?
The Acceptance Criteria is a prioritised list of attributes that the Project Product should have when complete.
What is the Project Product description?
The Project Product is a description of the main product that will be produced by the project.
What should the Project Product Description include?
- The purpose of the main product
- It’s Composition (The set of products that make up the main product)
- Customer’s Quality Expectations
- Acceptance Criteria, Acceptance Methods and Acceptance Responsibilities
- Project-level quality tolerances
What is the Quality Management Strategy document?
A plan of action that defines the Quality requirements and the Quality Control method for all the products in the project.
What are the 5 Quality related headings within a Product Description?
- Quality Criteria
- Quality Tolerance
- Quality Method
- Quality Skills required
- Quality Responsibilities
What is the definition of Quality Criteria?
A description of the product specifications that the product must meet.
What is the definition of Quality Tolerance?
An acceptable range of values.
What is the definition of Quality Methods?
The activities that will be used to check and approve Quality for the products.
What is the definition of “Quality Skills Required?”
Provides an indication of the Quality skills required to carry out the Quality tests.
