Quality Management

Question 1

Quality

Answer 1

defines the stakeholders’ expectations in the project ISO9000, TQM, six sigma

Question 2

pareto principle

Answer 2

80/20

Question 3

PDCA

Answer 3

plan do check act

Question 4

Seven basic quality tools (7QC)

Answer 4

cause and effect diagram histogram control chart flow chat Pareto chart scatter diagram checksheet