quiz Flashcards

(39 cards)

1
Q

family system model theory

A
  • families strive for harmony and balance (homeostasis)
  • families maintain continuity (morphostasis)
  • families change over time after facing challenges (morphogenesis)
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2
Q

how do nurses play a part in family systems model

A
  • they understand the family dynamics and help support the patient accordingly
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3
Q

what are the 5 conflict management styles

A
  • competing
  • collaborating
  • compromising
  • accommodating
  • avoiding
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4
Q

what is avoidance in relation to conflict

A
  • common response to conflict
  • nurses using avoidance distances themselves from the patient and provide less support
  • “I lose, you lose” situation
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5
Q

what is accommodation in relation to conflict

A
  • another common response
  • nurses give up their own needs to solve conflict
  • response is cooperative but nonassertive
    nurse will accommodate to the other person
  • “I lose, you win” situation
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6
Q

what is competition in relation to conflict

A
  • one person tries to dominate and control the situation
  • aggression and lack of compromise
  • putting your own goals and needs first at the expense of the other person
  • “I win now but then lose and you lose” situation
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7
Q

what is compromise in relation to conflict

A
  • nurses still commonly use
  • each party gives a little and gains a little
  • “I lose, you lose”
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8
Q

what is collaboration in relation to conflict

A
  • solution oriented response where both parties work together to solve the issue
  • involves directly confronting the issue and using open communication
  • nurses must find a mutual solution
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9
Q

what is holism

A

a way of viewing people as a whole (mind, body, and spirit)

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10
Q

holistic health care

A

means you must care for a patient and their families physically, socially, emotionally, economically, and spiritually
the nurse should also keep this in mind when creating a care plan

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11
Q

what aspects are in a medicine wheel

A

physical, mental, spiritual, and emotional

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12
Q

what is the eastern direction for healing

A

spiritual healing like praying, traditions, and rituals

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13
Q

what is the southern direction for healing

A

emotional healing like talking, crying or laughing about the issues

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14
Q

what is the western direction for healing

A

“FWAM”
is the balance between 4 elements
- water (hydration)
- air (breathing)
- food (diet)
- movement (exercise)
ex:
- meditation
- herbal teas
- mulberries

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15
Q

what is the northern direction for healing

A

mental healing by wisdom from life experiences, meaning in the environment around you, and reflect on past traumas

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16
Q

what are the 5 ways we take in information

A
  • look
  • smell
  • hear
  • touch
  • taste
17
Q

what is the definition of conflict

A
  • a disagreement arising from differences in attitudes, values, or needs this blocks one person in the disagreement to achieve their goals
  • conflict isn’t always bad because it can lead to growth in a relationship
18
Q

what conflict management style is a “I lose, you lose” style and leads to future issues and damages the nurse-client relationship

19
Q

what conflict management style is a “I lose, you win” situation

A

accommodation

20
Q

what conflict management style is a “I win now but then lose and you lose”

21
Q

what conflict management style is a “I lose, you lose” situation this style is effective if both parties hold equal power (give a lil gain a lil)

22
Q

what conflict management style is a “I win, you win” situation

A

collaboration

23
Q

what conflict management style is to be the most effective style for genuine resolution

A

collaboration

24
Q

definition of assertive behavior

A
  • assertive behavior is setting goals, acting on them in a clear, confident, and respectful manner
  • contains “I” statements to take responsibility
  • act without anger or frustration
  • stands up for others and themselves
25
what are the 4 assertive communication components
1. ability to say no 2. to ask for what you want 3. appropriately express positive and negative feelings 4. initiate, continue, and terminate interaction
26
definition aggressive behavior
- goal to suppress other persons rights - talks with "you" statements that fix the blame on others
27
most common source of conflict seen in acute care is with a. interdisaplinary team b. other nurses only c. uncooperative patients that come in
A
28
what is confidentiality...
sharing only the information needed to provide care for patient with the members involved in their care like sharing patient info with the doctor
29
what is SBAR
- situation - background - assessment - recommendation tool used for clear communication
30
informed consent is what..
giving all information to a patient like the purpose, risks, benefits, and other alternatives of treatment
31
when is a common time for miscommunication to happen? a. providing families information b. handoff c. SBAR
B because nurses could be in a rush to go home
32
what are the 3 C's in leadership
- communication - collaboration - cooperation
33
what is personal: self-awareness
knowing one's self
34
what is personal: self-regulation
managing one's self
35
what is personal: motivation
sentiments and passions that push a person to reach their goals
36
what is social: empathy
understanding others and being compassionate towards them
37
what is social: social skills
expertise in inspiring others to be in agreement
38
what is INTRA-professional collaboration
working with other nurses
39
what is INTER-professional collaboration
working with other healthcare members like doctors, RT, PT, HCA's