What are the 5 steps in Root Cause Analysis (RCA)?
What does the acronym FOCUS-PDCA stand for?
Find Organize Clarify Understand Select
Plan
Do
Check
Act
Name the functions of Patient Financial Services (PFS)
What are the basic elements of visual design?
In process Improvement-What is FADE?
F-Focus: process that needs to be improved
A-Analyze: estimate baselines; identify root cause
D-Develop: action plans
E-Execute: Implement action plan on a pilot basis, then install and monitor
What are some of the EHR certification criteria?
Advance directives
Encryption
Electronic prescribing
Electronic copy of health information
Record demographics
Access control
Drug formulary
Active medication list
Generate patient lists
Medication reconciliation
Submission to immunization registries
Calculate & submit clinical quality measures &
clinical summaries
Exchange clinical information
Patient summary record
Emergency access,
Medication reconciliation,
Plotting and displaying growth charts.Who is Dorthea Orem and what is she known for?
Theorist that believed patients should be responsible and self-sufficient for their own care
Believed patients are individuals and believes that goal of nursing should be to have patients be self reliant
What kind of theory is DIKW?
Information Theory
What are the 3 aspects of quality improvement?
What are the main points of HIPAA and HITECH?
Privacy
Security rule (under HIPAA)
-to protect individual e-phi
-governs 3 groups
1-health plans
2-healthcare clearing house
3-healthcare providers that transmit its health information in electronic formWhat are the 8 components of Total Quality Management (TQM)
What are some tools that are used in Project Management?
What is involved in strategy planning?
What are the primary components of needs assessment?
What are the attributes of E-Health code of Ethics?
What are the 5 goals of usability?
What does CIS stand for and sometimes referred to?
Clinical information system…a large system used to access patient data that can be used for:
planning
implementing, and
evaluating care of the patient
sometimes referred to as patient care information system.
Nursing informatics deals with?
What are medical professionals doing during the assessment phase?
Core measures used by the Joint Commission support and improve the quality and safety of healthcare. What is the initiative called.
ORYX initiative.
What is a critical path in project management?
Tasks that allows for no slack and helps to determine the project’s finish date.
A good training plan should include?
Pitfalls with dissemination
What is GAP analysis?
Also referred to as Needs Assessment
Needs Assessment includes things such as:
-identifying the requirements of dept as registration, accounting, and medical records among others
Consists of listing:
- the characteristics factors of the present situation, - the listing of factors that will be needed to achieve future objectives - highlighting the gaps that will need to be filled
Characteristic factors are:
- attributes - performance levels - competencies
A gap analysis forces a company to look at where it is now and where they want to be in the future