conflict
perception that two parties, individuals or groups, have incompatible ideas, goals and behaviours or when individuals needs are not met
mirror image perceptions
occurs when people are in conflict
imposed solution
dictated solution where at least one party will win
- sometimes one party will be stronger and will impose a solution
- there are times where a stronger third party will impose a solution
- usually leads to one party winning and the other dissatisfied and underlying conflicts remaining unresolved
- quickest way to resolve conflict
limitations
- either one or neither party gets what they want
- parties don’t have control over decision making when there is a stronger third party
- parties don’t develop skills in resolving conflict that can be used in the future
distributive solution
involves compromise and mutual concessions
integrative solution
often called win win solution where both parties can benefit from decision reached
follett
provided classic example of difference between distributive solution and integrative solution via dispute between two sisters over an orange
techniques for resolving conflict
focusses on getting parties to talk to each other
counselling
often used in conflict within families
negotiation
involves parties who have shared and opposing interests coming together to reach agreements
Thompson and Hastia
investigated process of negotiation in a study involving participants who were assigned role of buyer or seller of a car
mediation
involves bringing in a third party to help settle conflict
- often used in divorce settlements involving child custody
benefits of 3rd party intervention
socialisation
values, beliefs and behaviours acquired throughout life that are thought to be important and appropriate to function effectively as a member of society
attachment
formation of strong emotional ties between caregiver and his or her baby
Harry Harlow - Rhesus monkeys experiment
investigated whether contact comfort or provision of food was more important in formation of mother infant attachment
imprinting
learning that is precise and permanent that occurs very early on in an infants life to form bond, usually with mother
- in Bowlby’s theory, child has biological need to form attachment with primary caregiver to ensure survival and mothers have biological need to be close to child
monotropy
attachment as close bond with just one attachment figure
critical period
- if attachment is broken or disrupted during critical period, child will suffer irreversible, long-term consequences
maternal deprivation refers to
long-term maternal deprivation includes
cognitive framework/internal working model
comprises of mental representations for understanding the world, self and others
features of internal working model
Mary Ainsworth
strange situations