Relationship Building Flashcards

(6 cards)

1
Q

What type of experience do behavioral health providers have?

A

Learned experience

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2
Q

What is learned experience?

A

Learned experience is the formal education, training, and experience working with consumer over the years that behavioral health providers receive

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3
Q

What is lived experience?

A

The knowledge gained from a person’s experience with the disempowering effects of living with mental health and substance use disorder challenges and the empowering experience of revovery

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4
Q

When do you share your lived experience with consumers?

A

To build a relationship with them or to help them see their situation in a new light.

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5
Q

How much should you listen and speak with a consumer?

A

3/4 listening & 1/4 speaking

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6
Q
A
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