broken
casse
torn
dechire
to change
exchange
echanger
a fault
un defaut
… is missing
il manque …
to work
marcher
it doesn’t work
ca ne marche pas
reciept
le recu
i’m sorry
je regrette
to refund
rembourser
can you give me a refund?
pouvez-vous me rembourser?
to replace
remplacer
replacement
le replacement
to return
rendre
it’s shrunk
il/elle a retreci
stain
la tache
hole
le trou