1
Q
What is it
A
Technique : structured and effective used to analyse problem to identify main reason.
Prevent mistake by fixing process
2
Q
Benefit
A
Prevent reoccurence Reduce number if defects Save time, reduce dev time Improve software dev process, quick delivery to market Boost ptoductivity Aid in continuous improvement
3
Q
What kind if cause
A
Human, organization, physical
4
Q
How to identify problem
A
Smart: Soecific Measured Action oriented Relevant Time bound
5
Q
Fish boam
A
Head-: problem
Bones: causes: primary, secondary,
Helps brainstorm root cause
Corrective action
Preventative action
6
Q
How to find possible causes
A
Appreciation: so what
5 whys
Drill diwn
Cause and effect diagram
Master
flashcards
Decks in class (5)
# Cards
