Optimum system
Systemic approach to prevent mistakes
Normalizing deviance
Chronic intentional rule violation that seems benign and accepted by individuals within the organization; it is a form of maladaptive group behaviors
Many serious medical errors result from violations of recognized standards of practice
Principles of safe design
3 principles of safe design
1. Standardization (i.e. line carts)
Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS)
It is based on team structure and 4 teachable-learnable skills:
1. Communication
Comprehensive Unit-based Safety Program (CUSP)
A structured strategic framework that:
i.e. Debriefing, training, shadowing, AM/PM briefings, debriefing after codes