- SB1228042 - 900337906.
Our customer contacted us to check the results of his ticket; please review and advise on the outcome.
FOOTBALL - NCAA - Florida State Seminoles v Miami Hurricanes | Player stats - Carson Beck 1+ Passing TDs thrown (Game) | Player stats - Thomas Castellanos 1+ Passing TDs thrown (Game)
Wager was a win. Carson had 4 and tommy had 2 passing TDs.
https://www.ncaa.com/game/6459219/boxscore
- SB1337660 - 900654818.
The player contacted us on October 5th disputing the results of his bet. Please review and explain the results.
FOOTBALL - NFL - New York Jets v Dallas Cowboys | Player TDs - Justin Fields Score anytime (Game) | Player stats - Breece Hall 50+ Rushing yds (Game) | Player receiving yards + rushing yards - J. Williams 70+ (Game)
Wager was a loss as Justin had 0 TDs. Receiving and rushing only, passing is excluded.
https://www.espn.com/nfl/boxscore/_/gameId/401772850
- B2261375 - 898695124.
Your player wants to know why his bet was graded as a loss. Game took place on 9/28.
FOOTBALL - NFL - Dallas Cowboys v Green Bay Packers | Money line - Packers (Game) | Player TDs - J. Jacobs Score anytime (Game) | Player TDs - J. Williams Score anytime (Game)
Game ended in a tie. SGM selections must win (no ties, draws or pushes) for a bet to be deemed a winner.
https://www.espn.com/nfl/boxscore/_/gameId/401772921
- B2448212 - 898655903.
Please review the ticket and confirm the outcome of each leg. Game took place on 9/28.
FOOTBALL - NFL - Las Vegas Raiders v Chicago Bears | Money line - Raiders (Game) | Player TDs - Ashton Jeanty Score anytime (Game) | Player stats - G. Smith over 232.5 Passing yds (Game)
Bears won the game, Ashton Jeanty did score in the game, Geno Smith had 117 Passing Yards
https://www.espn.com/nfl/boxscore/_/gameId/401772742
- B2448212 - 900403311.
Please review the bet and confirm the outcome of each leg. Game took place on 10/5.
FOOTBALL - NFL - New York Jets v Dallas Cowboys | Player stats - Justin Fields over 167.5 Passing yds (Game) | Player stats - Mason Taylor over 30.5 Receiving yds (Game)
Justin Fields had 283 passing yards | Mason Taylor had 67 Receiving yards | Wager graded as WIN
https://www.espn.com/nfl/boxscore/_/gameId/401772850
- B2448212 - 900402798.
Please review the bet and confirm the outcome of each leg. Game took place on 10/5.
FOOTBALL - NFL - Carolina Panthers v Miami Dolphins | Total points - Over 44.5 (Game) | Money line - Dolphins (Game)
Game result was 24 - 27 making the first leg a win as it was over 44.5 | Dolphins lost the game | Wager resulted in a full loss
https://www.espn.com/nfl/boxscore/_/gameId/401772852
- B3042163 – 900985463.
Please review and advise on the outcome of this wager.
FL Game Props - Kansas City Chiefs @ Jacksonville Jaguars - Exact Touchdowns - 5 +300
The game had 7 touchdowns, and the player bet on 5.
https://www.espn.com/nfl/playbyplay/_/gameId/401772814
- B2344444 – 900903163.
Player contacted for the first time on October 6th 9:45am EST to ask for a wager deletion because he made a wrong team selection. Advise how you’d address this situation and what you’d take into consideration for the resolution.
FOOTBALL - NFL - Jacksonville Jaguars v Kansas City Chiefs | Money line - Jaguars (Game) | Player stats - P. Mahomes 1+ Passing TDs thrown (Game) | Team TDs - Jaguars Under 3.5 (1st half)
SGP bets (SportCast) can’t be deleted. Will educate the player and advise wager stands. Considering if a good player and low risk amount could recommend contacting us back if the wager result is a loss to have a courtesy and return the risk amount.
- Confirm the outcome of the legs and explain why the following wager is a loss.
FOOTBALL – NFL – Dallas Cowboys v Green Bay Packers | Money line – Packers (Game) | Total TDs – Over 3.5 (Game) | Spread – Cowboys +16.5 (Game)
A. Dallas Cowboys v Green Bay Packers ended as a Tie, Totals TDs went over 3.5 (For SGP a tie on one of the legs is a loss for the whole parlay https://www.espn.com/nfl/game/_/gameId/401772921/packers-cowboys
https://help.betonline.ag/en/articles/253893-same-game-parlays
