schedule C

Question 1

autocratic leader

Answer 1

the leader makes all the decisions and doesn’t consult staff below them in the hierarchy

Question 2

advantages of autocratic leadership (3 points)

Answer 2

• good for making quick decisions
• clear direction
• efficient

Question 3

disadvantages of autocratic leadership (4 points)

Answer 3

• can demotivate employees as they dont have a voice
• limited creativity and innovation as idea are coming from one person
• can lead to high labour turnover
• organisation may become overly dependant on the leader

Question 4

democratic leader

Answer 4

the leader involves workers in decision making before reaching their final decision

Question 5

advantages of democratic leadership (4 points)

Answer 5

• increased employee morale
• enhanced creativity and innovation
• better problem solving
• higher flexibility/adaptability

Question 6

disadvantages of democratic leadership (5 points)

Answer 6

• time consuming
• potential for conflict
• lack of direction in crisis
• not suitable for all situations
• dependancy on team competence

Question 7

paternalistic leader

Answer 7

leader discusses decisions with the team but will make their own final decision

Question 8

advantages of paternalistic leadership (5 points)

Answer 8

• high employee well-being
• high employee motivation
• quick decision making if needed
• low labour turnover
• clear direction

Question 9

disadvantages of paternalistic leadership (5 points)

Answer 9

• lack of employee autonomy
• leaders may have resistance to change
• employees may become over dependant on leader
• inequality in the business
• limited feedback as employees may fear repercussions

Question 10

laissez-faire leader

Answer 10

leader allows others to make their own decisions and only occasionally steps in to make decisions

Question 11

advantages of laissez-faire leadership (5 points)

Answer 11

• high creativity and innovation
• employee empowerment
• flexible work environment
• expertise utilisation
• adaptability

Question 12

disadvantages of laissez-faire leadership (4 points)

Answer 12

• lack of direction
• risk of poor decision making
• accountability issues
• risk of chaos

Question 13

Blake Mouton grid: low concern for production high concern for people

Answer 13

country club management

Question 14

Blake Mouton grid: low concern for production low concern for people

Answer 14

impoverished management

Question 15

Blake Mouton grid: high concern for production low concern for people

Answer 15

autority obedience

Question 16

Blake Mouton grid: high concern for production high concern for people

Answer 16

team management

Question 17

Blake Mouton grid: medium concern for production medium concern for people

Answer 17

middle of the road management

Question 18

Tannembaum Schmidt continuum: 1

Answer 18

manager makes and announces decisions

Question 19

Tannembaum Schmidt continuum: 2

Answer 19

manager sells decisions to the employees

Question 20

Tannembaum Schmidt continuum: 3

Answer 20

manager presents decision with ideas and invites questions

Question 21

Tannembaum Schmidt continuum: 4

Answer 21

manager suggests decision and invites questions

Question 22

Tannembaum Schmidt continuum: 5

Answer 22

manager presents situation, gets feedback, then decides

Question 23

Tannembaum Schmidt continuum: 6

Answer 23

manager explains parameters and asks team to decide

Question 24

Tannembaum Schmidt continuum: 7

Answer 24

manager allows team to develop options and decide based within managers limits.

Question 25

internal factors influencing leadership/management (7 points)

Answer 25

- managers experience - personal values - type of organisation - confidence in subordinates - skill and experience of subordinates - time and cost pressure - nature of the decisions

Question 26

external factors influencing leadership/management (5 points)

Answer 26

- political and legal environment - economic environment - social environment - technological environment - level of competition in industry

Question 27

benefits of scientific decision making (2 points)

Answer 27

- data driven = evidence based - removes some subjective judgement from decisions

Question 28

drawbacks of scientific decision making (3 points)

Answer 28

- may still rely on assumptions - doesn't guarantee the correct decision - may ignore the crucial aspect of business experience

Question 29

benefits of intuition based decision making (4 points)

Answer 29

- speed of decisions - allow for more creative ideas - good if you are experienced - good for situations with limited information/data

Question 30

drawbacks of intuition based decision making (3 points)

Answer 30

- subjective and could potentially be bias - risk of error - highly dependant on the experience of the decision maker

Question 31

opportunity cost definition

Answer 31

when making a choice between two options, the opportunity cost is the option you dont select

Question 32

stakeholders definition

Answer 32

groups or individuals who have an interest in a business

Question 33

wants of a shareholder (2 points)

Answer 33

- return on investment & dividend - profit

Question 34

wants of a manager/employee (3 points)

Answer 34

- rewards including basic pay and other financial incentives - job security - promotion opportunities

Question 35

wants of customers (2 points)

Answer 35

- value for money - quality product and service

Question 36

stakeholder mapping: low level of interest, high level of power

Answer 36

keep satisfied

Question 37

stakeholder mapping: low level of interest, low level of power

Answer 37

monitor

Question 38

stakeholder mapping: high level of interest, low level of power

Answer 38

keep informed

Question 39

stakeholder mapping: high level of interest, high level of power

Answer 39

manage closely