What is system documentation?
The collection of documents that describes the requirements, capabilities, limitations, design, operation, and maintenance of a system, such as a communications, computing, or information processing system
Why do we document systems?
Preserve knowledge of the system for further improvement and maintenance as well as reducing troubleshooting time and improve efficiency in training of users to use the system
What is in the system documentation?
why are systems frequently ended up being undocumented?
What question do we ask when choosing or designing a documentation technique?
Is it going to be compatible with current documentation?
Is it understandable by others in the organization?
Will it help getting you back on track after leaving the system for a period of time
Is it flexible for modification?