What are the 8 stages of requirement? Put it in order.
- Need analysis-
Analyse what employee is needed/ missing in the business - Write job description-
Informing the person what will they do in te job - Write job specification-
Informing the person the skills needed for the job - Advertise the job-
Advertising job through recruitment agencies, job centres (attract people) - Shortlist-
Reducing the amount of people who applied for the job (reading CVs) - Interview-
Interviewing to see which one is better suited, then pick the right criteria - Check reference-
Check the person’s background and references - Appoint successful candidate-
Inform the person they got the job (best suited for the job)
What are the 2 types of job training?
On-the-job-training-
Being trained at work
Off-the-job-training-
Being trained outside of work
What are the advantages of on-the-job-training?
-individually trained
(Specified for only you)
-cheaper
(No travel)
- trained in the way of the company
What are the disadvantages of on-the-job-training?
Trainer is giving up its own time to train you
Quality may not be enough/good
What are the advantages of off-the-job-training?
- Experts provide the training
- Trainer can use training equipment.
- give you lectures and demonstrations
- teaches role-play
(To act out e.g in order to handle a difficult customer)
What are the disadvantages of off-the-job-training?
-more expensive (travelling costs)
What is monetary?
The idea of motivating employees using money
What is piece rate? Name the disadvantages and advantages.
- paying the employee considering how much work they have done
Advantages:
- employee is encouraged to increase his production
Disadvantage:
- earning can be less stable
- complicated system
Name the 8 monetary methods.
- Piece rate-
(payment considering the employee’s amount of work) - Commission-
(a payment made to employees based on the value of sales achieved) - Bonus-
(extra money added to the salary) - Fringe benefits-
(giving something else other than money {rewards}) - overtime pay-
(paid when working extra hours) - Time rate-
(amount of hours you work to get a specific amount of money) - not the same as piece rate. - Salary -
(the money given when employee worked yearly) - Profit sharing-
(sharing them money earned from the company with the employees)
What are the pros/cons of a ‘‘piece rate’’ method?
Pros:
-Employee is very motivated to increase its productivity
Cons:
- Complicated system
- Earning becomes unstable (not fixed)
What are the pros/cons of a ‘‘Commission’’ method?
Pros:
-Encourages workers to work even more as it results in more money
Cons:
- Budget challenges
- Sales people can struggle the most with this method
What are the pros/cons of a ‘‘Bonus’’ method?
Pros:
- Workers feel appreciated therefore are motivated to do more work
- Feel encouraged to do more
Cons:
- Costly for the company
- Risk of colleagues being jealous therefore tension may rise.
What are the pros/cons of a ‘‘Fringe benefit’’ method?
Pros:
-Companies can ensure that employees are satisfied and healthy
Cons:
- Colleagues may compare each other
- represent a certain standard for the employee (jealousy could occur)
What are the pros/cons of a ‘‘Overtime Pay’’ method?
Pros:
- More flexible workforce
- Ability to deal with busy working periods
- Can cover for absence
- No recruiting extra staff
Cons:
- Can affect the employee’s health (by working long hours)
What are the pros/cons of a ‘‘Time rate’’ method?
Pros:
- The amount of work done (output) will not be measured, only hours will consider your salary.
Cons:
- Lack of motivation for employee
- Less efficient/rapid work
What are the pros/cons of a ‘‘Salary’’ method?
Pros:
- Guarantee of the employee’s payment.
- Employee’s lack of work or absence will not affect it.
Cons:
- Employees can take absence from work more easily
- Companies could have less staff due to absence.
What are the pros/cons of a ‘‘Profit sharing’’ method?
Pros:
- Employees are more involved
- Employees have more responsibilities
Cons:
-Smaller businesses can get into conflict.
What meant by non-monetary motivation?
Motivating staff/employees without using money (unlike monetary)
Name the 7 non-monetary methods.
- Job enrichment-
(To take up more responsibilities) - Team working-
(Colleagues working together) - Fear-
(fear of losing the job [strict boss]) - Job rotation-
(Employees having different responsibilities during the day, week or month) - Job enlargement -
(Staff given more interesting jobs) - Award Scheme -
(Rewarding the workers) - Promotion-
(increasing the yearly salary)
What are the pros/cons of a ‘’ Team-working’’ method?
Pros:
- Encouraged to not let the team down therefore employees are working hard
Cons:
-Conflict can occur (disagreement)
What are the pros/cons of a ‘‘Fear’’ method?
Pros:
- Employee do the work properly
- Work harder
Cons:
- Get stressed/unhappy
What are the pros/cons of a ‘‘Job rotation’’ method?
Pros:
- Prevent employees from being bored
Cons:
- Employees may not be specialised at a certain skill
- May not do the job very well
What are the pros/cons of a ‘’ Job enlargement’’ method?
Pros:
- A variety of work given to staffs (increase motivation and interest)
Cons:
- Risk that some employees may not like more responsibilities
- Not motivated
What does it mean when a company has a ‘‘high productivity’’?
When the employees are working really well and the organisation is achieving its goal successfully.
