Section 5 Change Management Process

Question 1

What are the five (5) Change Management Process Groups?

Answer 1

5. 1 Evaluate Change Impact and Organizational Readiness
6. 2 Formulate the Change Management Strategy
7. 3 Develop the Change Management Plan
8. 4 Execute the Change Management Plan
9. 5 Complete the Change Management Effort

Question 2

What is the purpose of 5.1 Evaluate Change Impact and Organizational Readiness?

Answer 2

There are two (2) purposes of this group. 1) Review the overall change and how it will impact the organization. 2) Establish whether the organization is ready and able to adopt the proposed change.

Question 3

What are the outcomes / results of the activities in 5.1 Evaluate Change Impact and Organizational Readiness?

Answer 3

The results provide change practitioners with information to calibrate leader expectations and to scale and customize change management plans and activities.

Question 4

What is the purpose of 5.2 Formulate the Change Management Strategy?

Answer 4

The processes in this group are designed to develop the high-level approach for change management with sponsors, change leaders, content developers, program managers, customers, and others on the project.

Question 5

What are the outcomes / results of the activities in 5.2 Formulate the Change Management Strategy?

Answer 5

A documented Change Management Strategy that integrates with the project plan which includes strategies for the following: 
Communication 
Sponsorship
Stakeholder Engagement
Change Impact and Readiness
Learning and Development
Measurement and Benefit Realization 
Sustainability