Stages of the business change lifecycle
Alignment, Definition, Design, Implementation, Realisation
BASF Framework
- Situation investigation and problem analysis
- Feasibility assessment and business case development
- Business process improvement
- Requirements definition
- Business acceptance testing
- Business change deployment
Model that ensures all aspects that make up a business are factored in
POPIT (People, Organisation, Process, Information, Technology)
Three disciplines of scope of a BA
- Strategic analysis and definition
- Business analysis
- IT system analysis
Three groups of competencies of a BA
1, Personal
2. Professional
3. Business Knowledge
Which competency is on which part of the T-shape
Top Left - Personal
Top Right - Business Knowledge
Bottom - Professional
Which category of BA competencies does Supplier Management fall under?
Business Knowledge
Approaches to strategy
- Linear
- Adaptive
- Hybrid
Methods to analyse external factors
PESTLE and Porter’s 5 Forces
Methods to analyse internal factors
VMOST, Resource Audit, BBS (Balances Business Scorecard)
Measures of performance
CSF and KPI
Method to identify strengths and weaknesses
SWOT (x-axis is Positive Negative, y-axis is External Internal)
Methods to understand gaps between current and target states
BMC and TOM
Types of stakeholders
- External (govs, suppliers, partners, regulators, customers)
- Governance (owners, executives, sponsors)
- Operational (business users, support staff)
- Project (domain experts, product owners, testers, developers)
Which of the following techniques is useful to conduct during a discovery workshop?
Stepwise refinement
