Q1. What type of probability distribution do most manufacturing processes follow?
A1. Manufacturing processes are mostly Gaussian (normal) due to many independent sources of variation.
Q3. What are quantiles?
A3. Quantiles are cut-points that divide the total probability area into equal parts.
Q2. What is the difference between a PDF and a CDF (theory only)?
PDF (Probability Density Function): describes likelihood of values
CDF (Cumulative Distribution Function): cumulative probability up to a given value
Q4. Name the common quantiles used in statistics.
2 parts → median
4 parts → quartiles
10 parts → deciles
100 parts → percentiles
Q5. What is process capability?
A5. The accuracy with which a process can produce parts, which must be less than the specified tolerance to be capable.
Q6. Why do all manufacturing processes exhibit variation?
A6. Due to inherent statistical variation from factors such as:
Material properties
Tool hardness and wear
Thermal effects
Vibrations
Machine behaviour
Q7. What does the Process Capability Index (PCI) represent?
A7. It shows how well a process fits within specification limits, i.e. how many times 6σ fits inside the tolerance.
Q8. Why is a symmetrical tolerance preferable for process capability?
Allows variation on both sides of the mean
Reduces likelihood of scrap
Improves robustness against mean drift
Q9. What is Six Sigma?
A9. A very demanding extension of TQM, focused on minimising variability and defects using statistical methods.
Q10. What are the main objectives and distinguishing features of Six Sigma?
Objectives:
Identify and remove causes of defects
Minimise process variability
Achieve measurable improvements (cost, cycle time, pollution)
Key features:
Strong focus on customer needs
Decisions based on verified data (no guesswork)
Clear financial justification for every project
Strong management involvement
Structured roadmaps (e.g. DMAIC, DMADV)