Social Work Practice Midterm 1

Question 1

What is the mission of social work?

Answer 1

To enhance human functioning by promoting and ensuring client access to resources such as health safety, education, and income.

Through the framework of social justice, social workers strive to support and empower vulnerable populations

Question 2

Social justice

Answer 2

Maintains that all people should have equal rights to resources offered by society, regardless of their circumstances or group identity.

Question 3

Direct social work practice

Answer 3

Refers to face-to-face contact with clients. Including interactions with individuals, couples, families, group groups, and clients and community.

Question 4

Micro – level practice

Answer 4

Serves individuals, couples, and families.

Example: therapist, case manager, advocate, educator, mediator

Question 5

Direct practice

Answer 5

-Small client systems through face-to-face or electronic contact.
-Uses micro level and meso level

Question 6

Mezzo – level practice

Answer 6

Direct social work practice that works with groups or organizations. Designed to change the system that directly affects client such as family, peer group, or classrooms. Examples include administrator, facilitator and program developer.

Question 7

Macro – level practice

Answer 7

-Focuses on social planning and community organization.
-serve as professional change agents who collaborate with community action systems composed of individuals, groups, or organizations.
- example: community developer, community organizer, policy agent/developer, researcher, planner.

Question 9

Broker

Answer 9

Intermediately connect clients with resources and is responsible for identifying, locating, and linking client systems to needed resources.

Question 10

Case manager

Answer 10

Manager, or coordinator who is responsible for assessing the needs of a client and arranging a coordinating the timely delivery of essential goods and services provided by other resources.

Question 11

What is a case manager and their functions?

Answer 11

Responsible for assessing the needs of a client and arranging and coordinating the timeline and delivery of essential goods and services provide provided by other resources.

Question 12

Define global implications of oppression

Answer 12

Oppression lead to large scale of disparities in access of resources, protections and social recognition. Globally certain populations like ethnic minorities, ingenious people, women, LGBTQ plus, and refugees, our systematically marginalized.

Question 13

A social worker who works with individuals, couples, or families would be practicing at which level?

Answer 13

Micro- level

Question 14

What were the outcomes of COVID-19?

Answer 14

• increased telehealth services

• increased racial disparities

• increased crime and violence

• Targeted Asian populations

• Movement to re-imagine police in America

• made social workers aware to be prepared to environmental changes and events.

Question 15

Ecological system perspective

Answer 15

Envision clients within their context of social and natural environments. Continuous interactions with clients and social and natural environment environments shape and impact clients and they’re presenting problems.

Question 16

Strengths perspective

Answer 16

Social workers understand clients in terms of their competencies and assets and how clients leverage these strengths to effectively change. Assumes that all people have resources for common relationships, knowledge, life experiences, and competencies that they can use to self problems and promote growth and change.

-Promotes self-determination

Question 17

Trauma informed practice

Answer 17

Social workers should assume that trauma is an inherent element of most client problems and strive to support client autonomy and safety and trusting, collaborative relationship.

Question 18

Evidence informed practice

Answer 18

Provides strategies for integrating state-of-the-art science into decisions about interventions and program programs. It is one element of a strategy to strengthen social work practice and improve client outcomes.

Question 19

Cultural humility

Answer 19

Perspective that facilitates cross cultural social practice. Social workers accept cultural differences and affirm the value and importance of all cultures. Social workers exhibit curiosity.

Question 20

Anti-oppressive practice

Answer 20

Social workers analyze their own, and their clients position reality and power, when providing interventions for clients.

Strive to understand how systems are expressed in their own relationships with client.

Question 21

Distributive justice

Answer 21

the position that the resources and benefits of society should be allocated fairly among its members according to a balance of need and effort.

Question 22

Self-awareness

Answer 22

A part of the ethical practice. Recognize how your role in the helping process can empower or even disempowered clients.

Question 23

What are the three phases of the helping process?

Answer 23

Phase one: duration, engagement, assessing, and planning.

Phase 2: implementation and goal attainment.

Phase 3: evaluation and termination

Question 24

What is phase one of the helping process?

Answer 24

-Duration, engagement, assessment, and planning.

-Explore a clients problem and include data about environment and influences.
-Establish a rapport and enhance motivation.
-Formulate a multidimensional assessment of the problem and identify systems that play a role.
-mutually negotiate goals.
-make referrals

Question 25

Phase 2

Answer 25

-implementation and goal attainment -prioritize goals into general and specific tasks. -select and implement interventions -plan task implementation. -Maintain focus -monitor progress. -identifying address barriers. - Facilitate change

Question 26

Phase 3

Answer 26

Evaluation and termination -Client goals have been attended. -Help the client developed strategies to maintain and continue growth. -successfully terminate relationships.

Question 27

Rapport

Answer 27

-Engaging with client successfully. -social worker can be understanding of a person’s thoughts and feelings, which reduces the level of threat and gains the trust of the client.

Question 28

Why is the strength based perspective necessary?

Answer 28

It is necessary to highlight the client’s current coping mechanisms

Question 29

Assertiveness

Answer 29

-involve dealing tactically, but firmly with problematic behaviors. -includes “I” statements. -shared feelings that have different depths. -Describes the situation or behavior in a neutral term -Identifies the specific impact of the situation or behavior.

Question 30

Sociological systems

Answer 30

Emphasizes social dimensions of the systems, structures, roles, norms, relationships, organizations, institutions, and social forces that influence behavior.

Question 31

Values

Answer 31

Ideas, beliefs, and behaviors that are most important to people. Social worker should be self-aware of their own values and not let them interfere when helping a client.

Question 32

Cardinal values of social work

Answer 32

Service, social justice, dignity and worth, human relationships, integrity, and competence.

Question 33

Service

Answer 33

-A cardinal value of social work -all human beings deserve access to the resources they need to deal with life’s problems and to develop their full potential.

Question 34

Social justice

Answer 34

-A cardinal value of social work -the profession places a premium on working for social justice and social change. -social workers focus on the issues of poverty, unemployment, discrimination, and other forms of social injustice. -social workers strive to ensure access to information, services, and resources and promote equal opportunities.

Question 35

Dignity and worth

Answer 35

-A cardinal value of social work -social workers believe in their inherent dignity and work of others. They demonstrate this value by treating each person with respect while remaining mindful of individual differences and cultural and ethnic diversity.

Question 36

Human relationships

Answer 36

-A cardinal value of social work -social workers view interpersonal relationships as essential for well-being and an important vehicle for change

Question 37

Integrity

Answer 37

-A cardinal value of social work -the value of integrity means that professional social workers behave in a trustworthy manner. -They treat clients and their colleagues in a consistently fair and respectful manner.

Question 38

Competence

Answer 38

-A cardinal value of social work -requires that social workers practice only within their areas of ability and continuously develop an enhance their expertise.

Question 39

How do you help a client affirm individuality?

Answer 39

Social worker should affirm the individuality for all that they serve, by entering that individual’s world and understanding how that person experiences life. (Their life experience!)

Question 40

What is a contract?

Answer 40

A contract which is also mutually negotiated, consists of a formal agreement or understanding between the social worker and a client that’s specifies the goals to be accomplished relevant strategies to be implemented, roles and responsibilities of participants, practice arrangements, and other factors.

Question 41

What is integrity?

Answer 41

social workers behave in a trustworthy manner. They treat their clients and colleagues in a consistently fair and respectful manner. They are honest and promote responsible in an ethical practices in themselves, their colleagues, and in their organizations.

Question 42

What is the difference between countertransference, and transference?

Answer 42

Countertransference is described as the experiences or emotional reactions of a social worker that influences interactions with a client or client system. Transference is described as the unrealistic perceptions and reactions A client has toward the social worker.

Question 43

What can you do as a social worker if you cannot accept a client’s beliefs?

Answer 43

-focus on the person within the troubled behavior -Have a safe supervisory relationship. -Have skilled mentors, teachers, and colleagues. -Explore the possibility of transferring the client to ensure the best service

Question 44

Transference

Answer 44

Refers to a dynamic when a client consciously or unconsciously associate the social worker with past experiences and such a way that perceptions and interactions with that social worker are affected

Question 45

Countertransference

Answer 45

When a social worker experiences emotional reactions that influence the perceptions and interactions with a client or client system

Question 46

What is moderate universalism?

Answer 46

Human rights of equality and protection are promoted along with the importance of cultural diversity and community ties.

Question 47

Empathic response at a surface level

Answer 47

Direct reflection of the feelings and concerns that a client expresses, usually the same vocabulary is used.

Question 48

What is an example of an empathic response at a surface level.

Answer 48

Client: I’ve been on the street for three months. Budget cuts, layoffs, and I did not have seniority. I used to have plans, but now I am down… way down.” Social worker: I hear you’re saying that you are way down? Client: as down as you can go.

Question 49

Reciprocal empathy

Answer 49

-Focus on the direct feelings that a client expresses to you. -speculate feelings and emotions. -outline: you feel__ about __ because____.

Question 50

What is an example of reciprocal empathy?

Answer 50

Client: goodness, I know I need more help, but the more I think about moving, the more scared again. I have neighbors who look after me, and I won’t know a soul there. I’m afraid I’ll be alone. Social worker: it sounds as though you have mixed feelings about moving. Part of you wants to go because you could live more comfortably. Another part of you is afraid you’ll feel alone and wants to cling to the people who care about you.

Question 51

Self disclosure

Answer 51

Presents information. Social workers lives and experiences. Include structural information such as race, ethnicity, gender expression, marital status, and education as well as experimental information that may or may not be similar to those described by clients.

Question 52

Example of self disclosure statements

Answer 52

Example one: Social worker: as you talk about your problems with your children, it reminds me of a similar difficulty I had with mine when they were that same age. Example 2: I hear that some of your concerns relate to being a first generation college student without family role models for this kind of coping. I can relate to that, having been a first generation college student.

Question 53

Which of the following self-disclosure statements is the most appropriate? A. I hear that you are saying that you are worried about your dog. I can relate to that having an elderly dog. B. As you share your concerns I want to share that I am sad for you because you’re hard on yourself C. I hear you discuss your problems about your upcoming test. I hate tests too, but you should not worry about

Answer 53

A. I hear that you are saying that you were worried about your dog. I can relate to that having an elderly dog. B. An example of a self-involving statement. C. Incorrect statement

Question 54

If a client wishes to know something about you personally, what is an appropriate response to this situation. Client: are you married ?

Answer 54

Social worker: no. Is it important to you to work with a married social worker?

Question 55

If a client wants to know about how a social worker dresses, or what kind of car they drive, what type of disclosure is this?

Answer 55

Passive disclosure

Question 56

Compassion fatigue

Answer 56

Fatigue to separate one’s own from another’s feelings. It can interfere with the social workers capacity for empathy and contribute to burnout

Question 57

How can a social worker manage compassion fatigue?

Answer 57

-consult with a supervisor -practice self-awareness -Set boundaries -practice self-care