Standard & Custom Objects (14%)

Question 1

A delegated administrator at Ursa Major Solar cannot edit the Created Date field for the account record.
What reason should the administrator give for why this is occurring?

Answer 1

This is a System Audit field and it’s Read-Only for existing records.

Question 2

Ursa Major Solar wants to create a field to store credit card numbers and needs to make sure the information is protected.
What two actions allow the administrator to provide enhanced security for this field?

Answer 2

Create an encrypted text field. Update field-level security settings.

Question 3

Ursa Major Solar has a renewals sales team that uses the Opportunity object. The team wants to use many of the same picklist fields that are already defined, but needs unique picklist values.
What feature allows an administrator to maintain the same field for two different teams?

Answer 3

Record types

Question 4

Ursa Major Solar has a sales team focused on renewals. The team uses many of the same Opportunity fields as other teams, but needs different Stage values.
What should the administrator update to support this requirement?

Answer 4

Stage Selected Values in the Sales Processes

Question 5

The customer support team wants to use a different Page Layout when closing a Case.
What method should the administrator use to fulfill this request?

Answer 5

Case Close Page Layout

Question 6

Formula Field

Answer 6

A read-only field whose value is evaluated from the formula or expression defined by us. You can define formula field on both standard and custom objects. Any change in expression or formula automatically updates the value of formula field You can define formula field for 7 types: (1) Number, (2) Currency, (3) Percent, (4) Date, (5) Date / Time, (6) Checkbox, (7) Text

Question 7

Custom Objects

Answer 7

Objects, having five standard fields, created by users to address their need

Question 8

Roll-up Summary Field

Answer 8

A roll-up summary field is custom object field that calculates values from related records or the records in a related list. Roll-up summary field is created to display a value in a master record based on the values of fields in a detail record. Roll-up summary can be defined on Master-Detail relationship only.

Question 9

Lookup Field

Answer 9

Lookup is also a one-to-many relationship, but in this relationship, two objects has no effect on deletion or security. Child objects are independent. Child objects have a separate setting. If you delete the parent object, the child object remains in the system. A child object may or may not have a parent.

Question 10

Master-detail

Answer 10

Closely links objects together such that the master record controls certain behaviors of the detail and subdetail record. For example, you can define a two-object master-detail relationship, such as Account—Expense Report, that extends the relationship to subdetail records, such as Account—Expense Report—Expense Line Item. You can then perform operations across the master—detail— subdetail relationship.

Question 11

One-to-many

Answer 11

Relationship with many child objects but one Parent Object, for instance, many metro cities are associated withto one country. This kind of relationship is represented in four different forms: (1) Master-detail, (2) LookUp (loosely coupled relationship), (3) Self, (4) Hierarchical

Question 12

The VP of sales at Ursa Major Solar wants to take a look at all of the sales deals that are currently in play for the Sales team to determine how well they’re tracking toward their goal for quarter end. Which standard object stores information about sales deals?

a. Accounts
b. Assets
c. Products
d. Opportunities

Answer 12

d. Opportunities :
Correct: Opportunities are sales deals in progress. Track progress by moving each opportunity through a series of business milestones called stages, lik Prospecting, Proposal Sent, Negotiation, and Contract Signed. The goal is to “win” the opp, or move it to a final stage that represents a successful outcome for your business

Question 13

A sales team member at Ursa Major Solar wants to view information related to one of their accounts to have a 360-degree view of the customer. Which two standard objects are related to account records? (Choose two answers.)

a. Cases
b. Campaigns
c. Opportunities
d. Leads

Answer 13

a. Cases
Correct. Cases is a standard object related to an account.

c. Opportunities
Correct. Opportunities is a standard object related to an account.

Question 14

The marketing manager at Ursa Major Solar wants to run a marketing campaign for their upcoming event called the Ray-a-thon. The manager wants to capture as much information as possible from the campaign in Salesforce. Which three objects have a relationship with a Campaign? (Choose three answers.)

a. Lead
b. Contact
c. Account
d. Opportunity
e. Contact Role

Answer 14

a. Lead
Correct. You can find the campaign related list on the Lead object A company’s campaigns typically target prospective customers (leads). Associate contacts and leads with campaigns as campaign members.

b. Contact
Correct. A company’s campaigns typically target existing customers (contacts). Associate contacts and leads with campaigns as campaign members

d. Opportunity
Correct. Opportunities are related to campaigns, and they can track which opportunities were created as a result of various campaigns.

Question 15

Ursa Major Solar needs a field that reflects account size based on the standard field, number of employees. Which formula function should an administrator use to evaluate different results based on a specific condition with multiple outcomes?

a. ISPICKVAL
b. TEXT
c. AND

Answer 15

b. TEXT
Correct. IF determines if expressions are true or false. It returns a given value if true and another value if false. This is correct because you can string together multiple IFS to evaluate a specific condition with multiple outcomes.

Question 16

The sales managers at Ursa Major Solar want opportunities, not updated in the past 30 days, to be flagged automatically. How should an administrator implement this requirement?

a. Create a formula field to calculate the time since last update and display an image of a red flag if it meets the defined criteria.
b. Add a formula to the default value of the Last Modified Date field to turn the text red if the record meets the criteria.
c. Add a formula to the default value of the opportunity name field to turn the background red if the record meets the criteria.
d. Create a formula field to show the Last Login date of the owner and display an alert message if it meets the defined criteria.

Answer 16

a. Create a formula field to calculate the time since last update and display an image of a red flag if it meets the defined criteria.
Correct. Adding a formula field to display a red flag if it has been at least 30 days since the last update would meet this requirement

Question 17

6. The Ursa Major Solar CEO does not want to see the list of contacts when viewing an account page but still needs to access contact records. How should the adrninistrator configure this?
   a. Remove read access permissions for contacts from the CEO’s profile.
   b. Set the Contact Org-wide Default Sharing settings to Private.
   c. Create an account page layout without the Contacts Related List.
   § Correct. Removing the Contacts Related list from the account page layout would prevent the user from seeing contacts on the account page, but they would sti// have access to contact records
   d. Remove the Account Related List from the contact page layout.

Answer 17

c. Create an account page layout without the Contacts Related List.
Correct. Removing the Contacts Related list from the account page layout would prevent the user from seeing contacts on the account page, but they would sti// have access to contact records

Question 18

7. The VP of sales at Universal Containers wants to ensure that there is a consistent, color-coded report to track picklist values easily from the stage field on an opportunity. How should an administrator ensure that a picklist field’s values display in consistent colors on all reports? (Choose two answers.)
   a. Use a Bucket field that defines the color for each value.
   b. Configure report conditional highlighting for each value.
   c. Update the Picklist field and set the color for each value.
   § Correct. Pick/ist values can be assigned fixed colors to all values
   d. Create a Formula field that defines the color for each value.
   § Correct. Formula fields using the IMAGE function can be defined for each value in the picklist.

Answer 18

c. Update the Picklist field and set the color for each value.
Correct. Pick/ist values can be assigned fixed colors to all values

d. Create a Formula field that defines the color for each value.
Correct. Formula fields using the IMAGE function can be defined for each value in the picklist.

Question 19

8. Ursa Major Solar wants to track invoice payments on an opportunity related list. Only the finance team should see this related list. But, all users should be able to view Invoice Payment reports. How should the administrator implement this requirement?
   a. Create a new page layout and profile for the finance team.
   § Correct. This solution would allow only the finance team to see the page layout with the related list, and all users to view the invoice payment reports.
   b. Set the Invoice Payment org-wide sharing settings to private.
   c. Build an invoice payment report with a running user of finance.
   d. Grant finance access only to the Invoice Payment object.

Answer 19

a. Create a new page layout and profile for the finance team.
Correct. This solution would allow only the finance team to see the page layout with the related list, and all users to view the invoice payment reports.